Remote Customer Success Manager, Mid-Market (France)

Samsara Inc.; Friauville; Híbrido; EUR 55.000 - 75.000; Jornada completa

Descripción de la vacante

Samsara in France (remote) is seeking a Customer Success Account Manager, Mid-Market to help customers adopt the Samsara platform, realize measurable value, and renew and expand with confidence. You will pick up where Implementation leaves off, learning each customer's fleet and challenges to tailor Samsara to them.

You will manage 100+ named accounts, use AI tooling to focus your time, lead ROI conversations at renewals, and collaborate with Sales, Support, Deal Desk, Operations and Product to

Formación

• Business fluency in French (spoken and written).
• 2+ years in a customer-facing, quota-carrying role (renewals, customer success, account management, or sales) in SaaS/tech/logistics.
• Proven track record of meeting or exceeding quota.
• Strong problem-solving, communication and presentation skills; able to build trust with executives and internal teams.
• Familiarity with Salesforce, Gainsight or Gong (GTM tools).
• Comfort in a fast-growing environment.
• Bachelor's degree from a 4-year institution, or equivalent experience.

Responsabilidades

• Understand Samsara platform capabilities and explain them to businesses of all types.
• Manage 100+ named accounts using AI tooling to engage and drive outcomes.
• Lead ROI/value conversations into renewals and negotiate favorable terms.
• Explain technical issues to non-technical audiences and coordinate with cross-functional partners.
• Conduct workshops with customers to understand operations and optimize workflows.
• Collaborate with Sales, Support, Deal Desk, Operations and Product to improve customer outcomes and experience.

Conocimientos

French fluency

Customer-facing

Quota carrying

Communication & presentation

GTM tools familiarity

Educación

Bachelor's degree or equivalent

Herramientas

Salesforce

Gainsight

Gong

Descripción del empleo

Samsara in France (remote) is seeking a Customer Success Account Manager, Mid-Market to help customers adopt the Samsara platform, realize measurable value, and renew and expand with confidence. You will pick up where Implementation leaves off, learning each customer's fleet and challenges to tailor Samsara to them.

You will manage 100+ named accounts, use AI tooling to focus your time, lead ROI conversations at renewals, and collaborate with Sales, Support, Deal Desk, Operations and Product to