Registrar Front Desk Assistant — Student Records

Alumni of Leadership Sarasota; Job; Sur place; EUR 18 096 - 22 921; Plein temps

Résumé du poste

State College of Florida, Manatee-Sarasota in Bradenton seeks a career-level Registrar Office professional to support students from registration through graduation, ensuring accurate records and compliant documentation. This role handles transcript requests, payments, waivers, and data entry, with emphasis on customer service, accuracy, and adherence to policies; it is eligible for veteran preference.

The position requires an associate degree and two years of related experience, with proficiency

Qualifications

• Associate degree or equivalent from a two-year college or technical school and two or more years of related experience and/or training.
• No supervisory responsibilities.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations; write reports and business correspondence; present information effectively.
• Intermediate knowledge of word processing, database, and email software. Proficiency with the College's current database software is essential within one month of hire.
• Requires successful completion of criminal background screenings and employment reference checks.

Responsabilités

• Assists students at the front counter in the Office of the Registrar, often serving as the first point of contact.
• Guides students from registration through graduation by providing accurate information regarding all Office of the Registrar policies, procedures, and processes.
• Processes electronic transcript requests, completes paper requests, and manages the intake of payment, maintaining a daily money log and depositing funds for the Bursar.
• Processes tuition and fee waivers for Florida State employees, classroom teachers, and state residents, monitoring enrollment and documentation.
• Performs daily student record adjustments including add/drop requests, withdrawals, name and address changes, and grade changes, ensuring accuracy and documentation.
• Provides telephone and face‑to‑face customer service and responds to emails in the registrar inbox.
• Responds to requests for course descriptions, catalogs, and other informational materials from other colleges and universities.
• Maintains a clean lobby area and ensures workspace is properly stocked.
• Accurately records the receipt of high school transcripts and placement scores (ACT, SAT, PERT, Accuplacer, etc.) for seamless communication of record requirements.
• Scans, indexes, files, and purges student records in the document imaging system in compliance with Florida record retention requirements.
• Keeps abreast of all SACS, Florida Department of Education, SCF, and departmental policies and procedures.
• Performs other duties as assigned.

Formation

Associate degree or equivalent

Outils

Database software

Word processing

Email software

Description du poste

State College of Florida, Manatee-Sarasota in Bradenton seeks a career-level Registrar Office professional to support students from registration through graduation, ensuring accurate records and compliant documentation. This role handles transcript requests, payments, waivers, and data entry, with emphasis on customer service, accuracy, and adherence to policies; it is eligible for veteran preference.

The position requires an associate degree and two years of related experience, with proficiency