Quoting Specialist (m/f/d) - French Speaking

LGC Group; Grand Est; Hybrid; EUR 38,000 - 52,000; Full time

Benefits offered by this job

Hybrid working model

International environment

Job summary

LGC Standards, a division of LGC Group, is seeking a French Speaking Quoting Specialist. In this hybrid role in France, you will help customers access products for essential testing and quality assurance, generating quotations and guiding them through the journey.

You will bring fluent French and strong English, plus experience in customer service or sales support. You will collaborate with Sales, Operations and Customer Service to deliver an outstanding experience and drive conversions.

Qualifications

• Fluent French and strong English required.
• Experience in customer service or sales support.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Prepare quotations for customers accurately and efficiently.
• Act as a key contact for customer requests.
• Work proactively to support customers and identify solutions.
• Follow up on quotations to support sales conversions.
• Collaborate with Sales, Operations and Customer Service.
• Deliver an outstanding customer experience across multiple channels.
• Support the adoption of digital tools and self-service platforms.
• Handle regulated product inquiries in line with compliance processes.
• Contribute ideas to improve customer satisfaction and efficiency.

Skills

French fluency

English proficiency

Customer service experience

Quotation support

CRM experience

Job description

LGC Standards is a division of LGC Group, the UK’s designated National Measurement Institute for chemical and bioanalytical measurements. We are a leading global manufacturer and service provider of quality assurance and research tools, supporting analytical needs in more than 120 countries worldwide. We use our expertise to produce to the highest standards, including ranges produced under ISO/IEC 17025 and accredited to ISO 17034. Our wide range of reference materials and proficiency testing schemes is complemented by our experience in outsourcing and customs, enabling us to adapt quickly to provide tailored solutions that meet our customers’ analytical needs. We innovate and apply science in order to ensure the safety and integrity of products and services, in line with our vision of science for a safer world.

Quoting Specialist (m/f/d) - French Speaking

Hybrid | Molsheim, France (2-3 days per week in the office)

Make every customer interaction count. Support scientific progress. Help shape a safer world.

At LGC Standards, we're proud to support scientists, laboratories and organisations across the globe with critical reference materials, proficiency testing schemes and laboratory solutions.

As a French Speaking Quoting Specialist, you'll help customers access the products they need to perform essential testing, research and quality assurance activities. Every quotation you create, every challenge you solve and every relationship you develop helps us deliver our purpose: Science for a Safer World.

This role is perfect for someone who combines strong commercial awareness with a passion for customer experience. You'll take ownership of customer enquiries, provide expert quotation support and become a trusted partner for customers throughout their journey.

What you'll be doing

• Preparing quotations for customers accurately and efficiently
• Managing customer requests and acting as a key point of contact
• Working proactively to support customers and identify solutions
• Following up on quotations and supporting sales conversion opportunities
• Collaborating closely with Sales, Operations and Customer Service colleagues
• Delivering an outstanding customer experience across multiple communication channels
• Supporting the adoption of digital tools and self-service platforms
• Managing regulated product enquiries in line with established compliance processes
• Contributing ideas that enhance customer satisfaction and process efficiency

What we’re looking for

• Fluent Frenchand strong English language skills are a must
• Experience in customer service, quotations, sales support, inside sales or a similar customer-facing role
• A proactive mindset and genuine desire to help customers succeed
• Strong communication and relationship-building skills
• Excellent attention to detail and organisational abilities
• Experience using CRM systems and business systems such as Salesforce, IFS or similar
• Confidence managing multiple priorities in a fast-paced environment
• A collaborative team player who enjoys working across functions

Nice to have

• Experience within life sciences, chemistry, laboratory products or another scientific environment
• Experience supporting international customers

Why join LGC?

• Hybrid working model with 2-3 days per week in our Łomianki office
• An international environment supporting customers in more than 180 countries
• Opportunities to learn, grow and develop your career
• A collaborative and supportive team culture

Our values

• PASSION
• CURIOSITY
• INTEGRITY
• BRILLIANCE
• RESPECT

Equal opportunities

LGC strongly believes that every job applicant and employee should be valued for their individual talents. Shortlisting, interviewing, and selection will always be carried out without regard to gender, sexual orientation, marital status, color, race, nationality, ethnic or national origins, religion or belief, age, or trade union membership.

For more information about us, please visit our website www.lgcgroup.com