Proton Therapy Care Navigator

OneOncology; Poitiers; On-site; EUR 37,000 - 57,000; Full time

Job summary

Tennessee Oncology is seeking a Patient Care Coordinator to manage proton therapy inquiries and coordinate scheduling across the Radiotherapy Team. You will obtain medical records and insurance information, and help ensure a compassionate, professional patient experience.

The role emphasizes timely follow-up and efficient coordination of diagnostic and treatment procedures. Ideal candidates will have at least five years of professional office experience, proficiency with office software, and

Qualifications

• High school diploma or GED required.
• Minimum five years of professional office experience.
• Proficiency with computer technology and common office software.
• Strong verbal and written communication skills.
• Reliable, with excellent task prioritization.
• Customer-service oriented mindset.

Responsibilities

• Promptly answers inquiries by phone, fax, and web.
• Greets callers and routes to the correct department.
• Schedules consultations and coordinates treatment steps.
• Obtains medical records and insurance information.
• Maintains patient-focused relationships with internal and external teams.
• Assists with patient registration and document processing.

Skills

Customer service

Verbal communication

Written communication

Office software

Education

High school diploma or GED

Tools

EMR systems

Job description

Tennessee Oncology is seeking a Patient Care Coordinator to manage proton therapy inquiries and coordinate scheduling across the Radiotherapy Team. You will obtain medical records and insurance information, and help ensure a compassionate, professional patient experience.

The role emphasizes timely follow-up and efficient coordination of diagnostic and treatment procedures. Ideal candidates will have at least five years of professional office experience, proficiency with office software, and