Production Software Analyst

Jobtailor; Montpellier; Sur place; EUR 65 000 - 85 000; Plein temps

Résumé du poste

Jobtailor is seeking a Software Incident Analyst to join our Montpellier team. You will investigate production incidents, reproduce issues, and work with engineers to identify root causes and prevent recurrence.

You will coordinate with internal teams, propose configuration changes, and create bug reports to drive continuous improvement and system reliability. The ideal candidate has 3+ years in incident management and strong TS/JS/Node.js/PostgreSQL skills.

Qualifications

• Bachelor's or Master's degree in software development or computer science.
• At least 3 years of experience in a similar role.
• Proficiency in TypeScript/JavaScript, Node.js, and PostgreSQL.
• Self-motivated, persistent, and detail-oriented.
• Strong interest in tracking down bugs and preventing recurrence.

Responsabilités

• Investigate incident tickets submitted by internal teams.
• Reproduce issues and identify root causes (functional, technical, data-related, etc.).
• Recommend application configuration adjustments.
• Contribute to continuous improvement by creating bug reports.
• Detect and manage software incidents in production in real time.
• Identify causes of malfunctions and implement solutions with technical teams.

Connaissances

TypeScript Proficiency

JavaScript Proficiency

Node.js Experience

PostgreSQL Experience

Root Cause Analysis

Self-Motivated

Detail-Oriented

Persistent

Formation

Bachelor's Degree in Software Development

Master's Degree in Computer Science

Outils

Bug Tracking

Description du poste

• Investigate incident tickets submitted by internal teams
• Reproduce issues and identify their root cause (functional, technical, data-related, etc.)
• Recommend application configuration adjustments
• Contribute to the continuous improvement of the application by creating bug reports
• Detect and manage software incidents in production in real time
• Identify the cause of malfunctions and implement appropriate solutions with the technical teams

Requirements

• Bachelor's or Master's degree in Software Development, Computer Science, or a related field (or equivalent)
• At least 3 years of experience in a similar role
• Proficiency in TypeScript/JavaScript, Node.js, and PostgreSQL
• Self-motivated, persistent, and detail-oriented
• Strong interest in tracking down bugs and understanding how to prevent them

Core Competencies

Proficient in investigating and resolving software incidents, with a strong focus on root cause analysis and application improvement. Demonstrates expertise in TypeScript, JavaScript, Node.js, and PostgreSQL to effectively manage and enhance software performance.

Highest-signal resume keywords

• TypeScript Proficiency
• JavaScript Proficiency
• Node.js Experience
• PostgreSQL Experience
• Root Cause Analysis

ATS Optimization Keywords

Hard Skills

• Software Development
• Incident Management
• Bug Tracking
• Application Configuration
• Data Analysis

Soft Skills

• Self-Motivated
• Detail-Oriented
• Persistent

Certifications & Qualifications

• Bachelor's Degree in Software Development
• Master's Degree in Computer Science

Industry Keywords

• Software Incidents
• Continuous Improvement
• Technical Teams
• Application Performance