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Jobtailor, Marseille, seeks an IT Production Support Engineer to monitor applications, respond to incidents, and participate in deployments, ensuring service continuity.
The role requires IT production/operations experience and solid knowledge of Linux, Oracle, MySQL, SQL, Apache, Tomcat, Java, and monitoring tools; you should be rigorous, analytical, autonomous, and well organized.
• Provide level 2 application support and handle production incidents.
• Monitor applications and processing/jobs using monitoring tools.
• Participate in production deployments and the integration of application changes.
• Ensure the operational continuity of applications.
• Diagnose incidents and implement corrective actions.
• Update operational procedures and runbooks/documentation.
• Collaborate with technical teams to ensure the quality and availability of services.
Requirements
Core Competencies
Demonstrates expertise in Level 2 Application Support, incident diagnosis, and operational continuity management. Proficient in monitoring tools and application integration to ensure service quality and availability.
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