Operations Manager

Jobtailor; Étupes; Sur place; EUR 90 000 - 120 000; Plein temps

Résumé du poste

Jobtailor in Bourgogne-Franche-Comté Étupes is seeking an experienced Operations Manager to oversee project execution, ensure client satisfaction, and lead regular status meetings. You will collaborate with sales reps, drive profitability, and mentor staff across multiple projects.

You will contribute to business development, manage resource planning, and coordinate with team leaders to ensure smooth operations. Strong English and leadership are essential for success.

Qualifications

• Master's degree in mechanical engineering, quality assurance or production.
• At least 8 years of experience, ideally in the local industrial sector.
• Strong understanding of business management and margin control.
• Recognized manager with leadership and ability to unite teams; strong customer service orientation.
• Effective communication in English, both written and spoken.
• Rigour, autonomy, organization, dynamism and adaptability.
• Technical expertise plus managerial skills contributing to project success and client satisfaction.

Responsabilités

• Manage operational follow-up and resolve technical issues; lead regular status meetings.
• Collaborate with sales representatives to drive projects, ensuring delivery quality and profitability.
• Contribute to the development and evolution of assigned activities.
• Complete monthly project closures in coordination with internal stakeholders.
• Provide occasional technical expertise to support operational teams.
• Participate in business development within scope, including tenders for existing or prospective clients.
• Provide operational supervision of project staff; manage onboarding, absences and leave.

Connaissances

mechanical engineering

quality assurance

production

business management

margin control

Formation

Master's degree (Bac+5) in mechanical engineering, quality assurance or production

Description du poste

Overview

• Ensure client satisfaction by managing operational follow-up, resolving technical issues and leading regular status meetings
• Collaborate closely with multiple sales representatives to drive projects, ensuring delivery quality and financial profitability
• Contribute to the development and evolution of the activities under your responsibility
• Complete monthly project closures in coordination with internal stakeholders
• Provide occasional technical expertise to support operational teams
• Participate in business development within your scope, particularly for renewals or by responding to tenders from existing or prospective clients
• Provide operational supervision of staff working on your projects (technical management, work organization, onboarding of new hires, management of absences and leave)
• Structure and organize work through daily coordination, onboarding of new team members, management of absences and leave, and coordination with Team Leaders and focal points
• Secure resources by participating in talent development and retention through annual performance reviews and objective setting
• Contribute to recruitment activities to reinforce staffing
• Implement training initiatives and skills development

Requirements

• Master\'s degree (Bac+5) in mechanical engineering, quality assurance or production
• At least 8 years of experience, ideally gained within the local industrial sector
• Strong understanding of business management and margin control
• Recognized manager with leadership, the ability to unite teams and a strong customer service orientation
• Effective communication in English, both written and spoken
• Rigour, autonomy, organization, dynamism and adaptability characterize your working style
• Your technical expertise, combined with managerial skills, make you a key contributor to project success and client satisfaction.

ATS Optimization Keywords

Below are skills and terms extracted directly from this job posting to improve Applicant Tracking System (ATS) visibility. This unique feature helps candidates tailor their applications more effectively — a feature exclusive to JobTailor job listings.

Hard Skills

• mechanical engineering
• quality assurance
• production
• business management
• margin control

Soft Skills

• leadership
• team unification
• customer service orientation
• effective communication
• organization
• dynamism
• adaptability
• rigour
• autonomy

Certifications & Qualifications

• Master\'s degree