Product Specialist - Reality Capture & GIS (Flexible Hours)

Jobgether SRL; France; On-site; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Innovative technology

Flexible working hours

Paid vacation

Employee assistance program

International collaboration

Professional development

Meaningful product impact

Collaborative culture

Social events

Inclusive workplace

Job summary

Lever, Inc. on behalf of a partner company is seeking a Product Specialist (PIX4Dcatch) based in France to help enterprise customers maximize value from a mobile reality-capture solution.

You will act as the voice of the customer within the product team, troubleshoot complex issues, coordinate beta tests, and drive adoption through clear communications and docs. Collaborating with developers, UX designers and sales, you’ll analyze usage data, share insights, and support cross‑functional product

Qualifications

• Bachelor's degree or equivalent practical experience in a technical field with geospatial focus.
• 2–4 years of relevant experience in B2B SaaS roles such as Associate Product Management, Technical Support, Customer Success, or Product Operations.
• Excellent written and verbal English communication (C2).
• Familiarity with Jira, Confluence, HubSpot, and Mixpanel for product teams.
• Strong problem-solving and analytical skills to translate findings into actions.
• Excellent interpersonal skills and ability to build trust with customers and stakeholders.
• Proactive, customer-centric mindset with interest in user needs and product experiences.
• Strong organizational and project coordination skills across multiple accounts and initiatives.
• Ability to learn new technologies quickly and develop product expertise.
• Experience working cross-functionally with developers, UX, PMs, Sales, and CS.
• GIS, RTK GNSS, geospatial data capture, or mobile app product experience is advantageous.
• Interest in reality capture, photogrammetry, CV, or digital twins is beneficial.
• Ability to thrive in an international, multicultural environment with a collaborative culture.

Responsibilities

• Serve as the product expert for the PIX4Dcatch mobile app, troubleshooting issues for enterprise customers and reporting bugs.
• Act as the voice of the customer throughout the product lifecycle, documenting feedback for PMs, developers, and UX designers.
• Coordinate beta-testing initiatives with key B2B customers and gather early feature feedback.
• Communicate new features and product updates to internal teams and key customer accounts; prepare communications and webinars.
• Partner with Sales, Marketing, CS, and Support to explain capabilities and support complex workflows.
• Monitor usage and adoption metrics to validate customer feedback and guide product decisions.
• Research market trends and competition to identify opportunities for product development.
• Coordinate development of clearly defined, lower-complexity features with engineering teams.
• Develop and maintain product documentation and troubleshooting resources for consistency.
• Align with regional CS teams to ensure accurate technical guidance.

Skills

Customer engagement

Cross-functional collaboration

Analytical thinking

Communication in English

Technical troubleshooting

Education

Bachelor's degree in geospatial tech or related field

Tools

Jira

Confluence

HubSpot

Mixpanel

Job description

Lever, Inc. on behalf of a partner company is seeking a Product Specialist (PIX4Dcatch) based in France to help enterprise customers maximize value from a mobile reality-capture solution.

You will act as the voice of the customer within the product team, troubleshoot complex issues, coordinate beta tests, and drive adoption through clear communications and docs. Collaborating with developers, UX designers and sales, you’ll analyze usage data, share insights, and support cross‑functional product