Patient Access Supervisor - ED Operations Leader

Dormont Manufacturing Co; Nouvelle-Calédonie; On-site; EUR 41,733 - 52,166; Full time

Benefits offered by this job

Competitive benefits package

Job summary

R1 RCM Inc. is seeking a Patient Access Supervisor to onsite at Rutherford Regional Hospital in NC. The role focuses on coordinating patient processing with a strong emphasis on customer service and supervisory leadership.

The position requires experience in patient access or revenue cycle, ability to lead in a fast-paced hospital setting, and a proactive approach to process improvement. A competitive benefits package is offered, with eligibility for an annual bonus plan.

Qualifications

• Experience in Patient Access or patient-facing roles within a hospital environment.
• Revenue Cycle experience
• Ability to prioritize, multi-task and work in a fast-paced, high-volume environment.
• Demonstrates strong leadership qualities and good decision-making abilities.
• Positive attitude

Responsibilities

• Assesses staffing patterns and schedules to optimize departmental resources and productivity.
• Develops and implements a quality assurance program.
• Tracks and reports quality assurance results to leadership and makes recommendations for improvements.
• Keeps abreast of insurance company changes and updates.
• Delegates and assigns work commensurate with knowledge, skills, and experience, and assures the work is performed appropriately.
• Empowers associates to show creativity and innovation to improve operations and develop solutions to problems.
• Maintain constant 24/7 supervisory access for associates as well as hospital administration by rotating call between supervisors.

Skills

Leadership

Prioritization

Multi-tasking

Revenue cycle experience

Patient access

Customer-focused

Clinical office coordination

Job description

R1 RCM Inc. is seeking a Patient Access Supervisor to onsite at Rutherford Regional Hospital in NC. The role focuses on coordinating patient processing with a strong emphasis on customer service and supervisory leadership.

The position requires experience in patient access or revenue cycle, ability to lead in a fast-paced hospital setting, and a proactive approach to process improvement. A competitive benefits package is offered, with eligibility for an annual bonus plan.