Paris-Based Global Freight Operations Specialist

Flexport; Paris; On-site; EUR 42,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Equity program

Lunch stipend

Public transport subsidy

25 days paid annual leave

Professional trainings

Job summary

Flexport in Paris is seeking an Operations Associate to manage the regional movement of shipments, coordinating with account management, customs teams, carriers, and warehouses. You will ensure timely execution, budget adherence, and continuous improvement of operations within a fast-paced global team.

You will drive efficiencies, surface improvement ideas, and maintain high customer experience by leveraging strong communication and problem-solving skills.

Qualifications

• BA/BS Degree or completed professional training as forwarding agent.
• 3+ years of experience in freight forwarding with direct Air export experience.
• Fluent in French and English; additional European languages are a plus.
• Able to adapt to a fast-paced environment and manage many tasks.

Responsibilities

• Be the front line to ensure shipments move on-time and exceptions are handled.
• Meet internal KPIs and SLAs for quality delivery.
• Follow standard operating procedures (SOP).
• Resolve client issues quickly and ensure smooth operations at origin and destination.
• Coordinate day-to-day logistics with carriers, terminals, and warehouses.
• Execute end-to-end movement of freight within a regional network (imports/exports).
• Assist shipments managed by partners to drive partner autonomy.

Skills

French fluent

English fluent

Time management

Attention to detail

Problem solving

Effective communication

Teamwork

Compliance mindset

Adaptability

Relationship building

Education

BA/BS Degree or completed professional training in forwarding

Logistics/forwarding agent training

Job description

Flexport in Paris is seeking an Operations Associate to manage the regional movement of shipments, coordinating with account management, customs teams, carriers, and warehouses. You will ensure timely execution, budget adherence, and continuous improvement of operations within a fast-paced global team.

You will drive efficiencies, surface improvement ideas, and maintain high customer experience by leveraging strong communication and problem-solving skills.