Operations & Support Lead — Process & Client Success

HCL Technologies Limited; Paris; Sur place; EUR 55 000 - 75 000; Plein temps

Résumé du poste

HCLTech in France seeks a project leadership role to enhance operations, drive reporting improvements, and optimize planning processes. You will guide a cross-functional team, communicate goals clearly, and introduce innovative process solutions to boost organizational progress.

Ideal candidates will align client requirements with team performance, ensuring outputs meet expectations and support business outcomes in a dynamic, multinational environment.

Responsabilités

• Enhance operational systems to facilitate improved management reporting, streamline information flow, optimize business processes, and support organizational planning.
• Understand client requirements and accountable in ensuring support team is meeting client expectations.
• To lead and mentor the project team and ensure transparent communication of project goals.
• Brining new ideas and innovation for process development and overall organizational progress.
• To provide solutions commensurate with the customersâ needs within the ambit of the given environment so as to lead to business results.

Description du poste

HCLTech in France seeks a project leadership role to enhance operations, drive reporting improvements, and optimize planning processes. You will guide a cross-functional team, communicate goals clearly, and introduce innovative process solutions to boost organizational progress.

Ideal candidates will align client requirements with team performance, ensuring outputs meet expectations and support business outcomes in a dynamic, multinational environment.