Operations Associate: Client Success & Process Optimization

Parallel; Paris; Sur place; EUR 30 000 - 40 000; Plein temps

Résumé du poste

A fast-growing startup in Paris is looking for an ambitious Operations team member to enhance customer success processes and improve client satisfaction. The role requires strong analytical skills and the ability to thrive in a dynamic environment. Ideal candidates will have entry-level experience and excellent communication skills in French, as most clients are French hospitals. This position offers a unique opportunity to contribute to meaningful initiatives and gain expertise in operations, analytics, and product problem-solving.

Qualifications

• Entry-level to 2 years of experience, ideally in startup or consulting but not required.
• Strong analytical mindset, comfortable with data and structured problem-solving.
• Excellent communication skills in French, necessary due to client base.

Responsabilités

• Support onboarding and follow-up with customers for smooth adoption.
• Build scalable customer success processes and monitor client satisfaction.
• Leverage data to identify bottlenecks and communicate priorities.

Connaissances

Analytical skills

Organizational skills

Proactive mindset

Communication skills in French

Description du poste

A fast-growing startup in Paris is looking for an ambitious Operations team member to enhance customer success processes and improve client satisfaction. The role requires strong analytical skills and the ability to thrive in a dynamic environment. Ideal candidates will have entry-level experience and excellent communication skills in French, as most clients are French hospitals. This position offers a unique opportunity to contribute to meaningful initiatives and gain expertise in operations, analytics, and product problem-solving.