Track Lead - Mainframe SysOps & Batch Scheduling Tools

HCL Technologies Limited; Paris; Sur place; EUR 90 000 - 120 000; Plein temps

Résumé du poste

HCL Technologies Limited in Paris, Île-de-France, seeks a Track Lead for Mainframe SysOps & Batch Scheduling Tools to drive operational excellence and continuous improvement within the support and operations team.

You will manage problem-solving, meet client SLAs, and empower teams through effective people leadership, aligning delivery with strategic objectives.

Qualifications

• Strong background in production control and scheduling techniques.
• Solid understanding of SysOps practices.
• Excellent problem-solving and analytical skills.
• Excellent communication and leadership abilities.
• Strong background in Mainframe technologies and at least one scheduling tool.
• Itil Foundation Certification (optional).
• Six Sigma Green Belt Certification (optional).

Responsabilités

• Enhance Operational Systems Through Implementing Production Control And Scheduling Frameworks And Sysops Practices To Improve Management Reporting And Streamline Information Flow.
• Analyze And Interpret Client Requirements, Ensuring The Support Team Consistently Meets Client Expectations And Service Levels.
• Lead And Mentor The Project Team By Establishing Clear Project Goals And Maintaining Transparent Communication Throughout The Project Lifecycle.
• Drive Innovation By Introducing New Ideas And Methodologies For Process Development And Organizational Efficiency.
• Provide Tailored Solutions That Align With Customer Needs By Leveraging Production Control And Scheduling Techniques And Sysops Strategies To Achieve Impactful Business Results.

Connaissances

Production control

SysOps practices

Problem solving

Communication

Leadership

Mainframe technologies

Scheduling tool

Description du poste

Track Lead - Mainframe SysOps & Batch Scheduling Tools Track Lead - Mainframe SysOps & Batch Scheduling Tools France Job Description Track Lead - Mainframe SysOps & Batch Scheduling Tools Paris, Île-de-France

Job Summary

The Track Lead for Support & Operations plays a critical role in managing operational excellence and driving continuous improvement initiatives. This position focuses on problem-solving, meeting client SLAs, and empowering teams through effective people management, ensuring that the organization meets its strategic objectives in service delivery.

Key Responsibilities

• Enhance Operational Systems Through Implementing Production Control And Scheduling Frameworks And Sysops Practices To Improve Management Reporting And Streamline Information Flow.
• Analyze And Interpret Client Requirements, Ensuring The Support Team Consistently Meets Client Expectations And Service Levels.
• Lead And Mentor The Project Team By Establishing Clear Project Goals And Maintaining Transparent Communication Throughout The Project Lifecycle.
• Drive Innovation By Introducing New Ideas And Methodologies For Process Development And Organizational Efficiency.
• Provide Tailored Solutions That Align With Customer Needs By Leveraging Production Control And Scheduling Techniques And Sysops Strategies To Achieve Impactful Business Results.

Skill Requirements

• In-Depth Knowledge Of Production Control And Scheduling Techniques
• Solid Understanding Of Sysops Practices And Methodologies
• Strong Problem-Solving And Analytical Skills
• Excellent Communication And Leadership Abilities
• Proficiency In Operational Improvement Strategies
• To have Strong Background on Mainframe technologies and expertise on minimum 1 scheduling tool.

Other Requirements

• Optional But Valuable: Itil Foundation Certification
• Optional But Valuable: Six Sigma Green Belt Certificatio

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026totaled $14.8billion.

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