Onboarding & Capability Lead - Clinical Operations

IQVIA; Paris; On-site; EUR 70,000 - 110,000; Full time

Job summary

IQVIA seeks a Learning Delivery Quality Lead to design, deliver, and optimize onboarding, role-readiness, and capability development for Clinical Operations staff. You will collaborate with operational leaders, quality, HR, and client stakeholders to assure compliant, prepared teams for global clinical research activities.

The role encompasses developing curricula, coordinating cross-functional training, and driving continuous improvement across learning programs to ensure inspection readiness

Qualifications

• Bachelor's degree in scientific discipline or healthcare field.
• 3–5 years of experience in Learning & Development or Training within clinical research organizations.
• 7–10 years of overall professional experience; CRA experience preferred.
• Experience in regulated environments (ICH-GCP, SOP-driven).
• Experience using LMS and training compliance tracking.
• Experience delivering instructor-led, virtual, and e-learning programs.
• Experience managing onboarding and role-based training programs.

Responsibilities

• Deliver and facilitate sponsor Ways of Working training programs.
• Lead onboarding and role-readiness programs for Clinical Operations personnel.
• Coordinate study-specific, process, systems, and compliance training activities with stakeholders.
• Maintain and enhance role-based training curricula for CRAs, CTAs, Study Managers, Direct Line Managers.
• Monitor training compliance and competency metrics.
• Collaborate with Operational Leaders, Quality, and HR to support workforce development.
• Evaluate training effectiveness and implement continuous improvement initiatives.

Job description

IQVIA seeks a Learning Delivery Quality Lead to design, deliver, and optimize onboarding, role-readiness, and capability development for Clinical Operations staff. You will collaborate with operational leaders, quality, HR, and client stakeholders to assure compliant, prepared teams for global clinical research activities.

The role encompasses developing curricula, coordinating cross-functional training, and driving continuous improvement across learning programs to ensure inspection readiness