Global Learning Delivery Lead – Clinical Operations

IQVIA; Paris; On-site; EUR 90,000 - 120,000; Full time

Job summary

IQVIA is hiring a Learning Delivery Quality Lead to design and deliver onboarding, role-readiness and capability development for Clinical Operations staff. You will collaborate with operational leaders, quality, HR and client stakeholders to ensure compliant, well-trained teams globally.

You will lead sponsor training programs, maintain curricula for CRAs and Study Managers, and drive continuous improvement while supporting inspection readiness and soft-skills development.

Qualifications

• Experience in Learning & Development within clinical research.
• Experience in regulated environments (ICH-GCP and SOPs).
• Experience using LMS and training compliance tracking.

Responsibilities

• Deliver and facilitate sponsor Ways of Working training programs.
• Lead onboarding and role-readiness programs for Clinical Operations personnel.
• Coordinate study-specific, process, systems, and compliance training activities with stakeholders.
• Maintain and enhance role-based training curricula for CRAs, CTAs, Study Managers and related functions.
• Conduct training needs assessments and identify capability gaps.
• Facilitate instructor-led and virtual training workshops.
• Monitor training compliance and competency metrics.
• Partner with Operational Leaders, Quality and HR to support workforce development.
• Evaluate training effectiveness and implement continuous improvement initiatives.
• Support inspection readiness through training documentation.

Skills

Learning & Development

Training delivery

Regulatory compliance

Global/Regional training

Training needs assessment

Education

Bachelor's degree in scientific discipline or healthcare field

Tools

LMS

Job description

IQVIA is hiring a Learning Delivery Quality Lead to design and deliver onboarding, role-readiness and capability development for Clinical Operations staff. You will collaborate with operational leaders, quality, HR and client stakeholders to ensure compliant, well-trained teams globally.

You will lead sponsor training programs, maintain curricula for CRAs and Study Managers, and drive continuous improvement while supporting inspection readiness and soft-skills development.