On-Site Lisbon: French-Speaking Customer Support Pro

FH Collective Academy; Montpellier; Sur place; EUR 15 000 - 17 000; Plein temps

Avantages offerts par ce poste

Relocation package

Health insurance

Meal & transport allowance

Career growth & training

Welcome bonus

Résumé du poste

FH Collective Academy in Lisbon is seeking a Customer Support Representative for the French market. You will handle inquiries via phone, email, and chat, helping customers with product use, troubleshooting, and warranty questions.

The role requires strong French language skills, good English, and excellent communication. It offers a relocation-friendly, on-site position with health insurance and growth opportunities.

Qualifications

• Fluent in French (C1/C2) and good English (B2+).
• Excellent communication and empathy skills.
• Customer service experience is a plus.
• Ready for an on-site role in Lisbon.

Responsabilités

• Support French-speaking customers via phone, email & chat.
• Assist with product use, troubleshooting & warranty queries.
• Collaborate with internal teams for complex cases.
• Stay up to date with new products and company updates.

Connaissances

French fluency

English proficiency

Description du poste

FH Collective Academy in Lisbon is seeking a Customer Support Representative for the French market. You will handle inquiries via phone, email, and chat, helping customers with product use, troubleshooting, and warranty questions.

The role requires strong French language skills, good English, and excellent communication. It offers a relocation-friendly, on-site position with health insurance and growth opportunities.