French-Speaking Customer Support Pro in Lisbon

FH Collective Academy; Toulouse; On-site; EUR 14,000 - 17,000; Full time

Benefits offered by this job

Health insurance

Relocation package

Welcome bonus

Job summary

FH Collective Academy in Lisbon is seeking a Customer Support Specialist for the Italian Market to deliver world-class service via phone, email and chat. This on-site role requires fluency in French, good English, and a customer-focused mindset with strong empathy.

Join a vibrant team supporting home appliances customers, learning about new products, and growing with a global leader. Relocation support and attractive bonuses are part of the package.

Qualifications

• Fluent in French (C1/C2) and good English (B2+).
• Excellent communication and empathy skills.
• Customer service experience is a plus.

Responsibilities

• Support Italian-speaking customers via phone, email & chat
• Assist with product use, troubleshooting & warranty queries
• Collaborate with internal teams for complex cases
• Stay up to date with new products & company updates

Skills

Fluent French

Excellent communication

Job description

FH Collective Academy in Lisbon is seeking a Customer Support Specialist for the Italian Market to deliver world-class service via phone, email and chat. This on-site role requires fluency in French, good English, and a customer-focused mindset with strong empathy.

Join a vibrant team supporting home appliances customers, learning about new products, and growing with a global leader. Relocation support and attractive bonuses are part of the package.