French-Speaking Customer Support Specialist — Lisbon on-site

FH Collective Academy; Marseille; Vor Ort; EUR 14.000 - 17.000; Vollzeit

Benefits dieser Stelle

Health insurance

Relocation package

Welcome bonus 2000

Meal and transport allowance

Zusammenfassung

FH Collective Academy seeks a Customer Support Specialist for the Italian market in Lisbon. You will assist Italian-speaking customers by phone, email and chat, helping with product use and warranty questions while coordinating with teams for complex cases.

Ideal candidates are fluent in French and English, with strong communication and empathy. On-site role offers relocation support and career growth in a vibrant international environment.

Qualifikationen

• Fluent in French (C1-C2) and good English (B2+)
• Excellent communication and empathy skills
• Customer service experience is a plus

Aufgaben

• Support Italian-speaking customers via phone, email & chat
• Assist with product use, troubleshooting & warranty queries
• Collaborate with internal teams for complex cases
• Stay up to date with new products and company updates

Kenntnisse

Fluent French

Good English

Communication skills

Empathy

Customer service experience

Jobbeschreibung

FH Collective Academy seeks a Customer Support Specialist for the Italian market in Lisbon. You will assist Italian-speaking customers by phone, email and chat, helping with product use and warranty questions while coordinating with teams for complex cases.

Ideal candidates are fluent in French and English, with strong communication and empathy. On-site role offers relocation support and career growth in a vibrant international environment.