French-Speaking Customer Support Specialist — Lisbon

FH Collective Academy; Nice; On-site; EUR 12,000 - 14,000; Full time

Benefits offered by this job

Welcome bonus

Relocation package

Health insurance

Meal & transport allowance

Career growth & training

Job summary

FH Collective Academy in Lisbon is seeking a Customer Support Specialist for the French Market. You will support customers via phone, email, and chat, help with product use, troubleshooting, and warranty queries, and collaborate with internal teams for complex cases. The role requires French fluency, strong English, and customer service experience.

On-site in Lisbon with relocation support. Join a dynamic team offering career growth, health insurance, meal and transport allowances, and a welcome

Qualifications

• Fluent in French (C1-C2) and good English (B2+).
• Excellent communication and empathy skills.
• Customer service experience is a plus.

Responsibilities

• Support Italian-speaking customers via phone, email & chat.
• Assist with product use, troubleshooting & warranty queries.
• Collaborate with internal teams for complex cases.
• Stay up to date with new products & company updates.

Skills

French (C1-C2)

English (B2+)

Empathy

Communication skills

Job description

FH Collective Academy in Lisbon is seeking a Customer Support Specialist for the French Market. You will support customers via phone, email, and chat, help with product use, troubleshooting, and warranty queries, and collaborate with internal teams for complex cases. The role requires French fluency, strong English, and customer service experience.

On-site in Lisbon with relocation support. Join a dynamic team offering career growth, health insurance, meal and transport allowances, and a welcome