Neuroscience Medical Device Support Engineer

Science; Paris; Sur place; EUR 45 000 - 60 000; Plein temps

Résumé du poste

Science is looking for a Customer Service Engineer in Paris to oversee customer requests and ensure product support compliance. You'll work closely with teams to provide solutions for neuroscience-related challenges and maintain quality in service operations.

A Master's degree is required, along with 3+ years of experience preferred. Join us in making a difference in the lives of patients with debilitating conditions.

Qualifications

• Master's degree level education.
• 3+ years of total experience preferred.

Responsabilités

• Oversee customer requests and prepare after-sales service files.
• Assist in identifying and diagnosing complex issues.
• Ensure quality and compliance of support operations.
• Maintain supply of parts needed for repairs.
• Monitor failure indicators and propose improvements.
• Work closely with various teams.
• Clear documentation in French and English.

Formation

Master's degree level education: Engineering school or similar

Description du poste

Science is looking for a Customer Service Engineer in Paris to oversee customer requests and ensure product support compliance. You'll work closely with teams to provide solutions for neuroscience-related challenges and maintain quality in service operations.

A Master's degree is required, along with 3+ years of experience preferred. Join us in making a difference in the lives of patients with debilitating conditions.