Medical Device Field Service Engineer

Nicholas Associates; Paris; Hybrid; EUR 36,000 - 44,000; Full time

Job summary

A medical equipment service provider is seeking a Field Service Engineer to provide on-site support for medical devices in the Paris area. The role demands fluent English and French, a technical background, and proven experience in diagnostics. Responsibilities include installation, maintenance, customer training, and technical support. This position offers a full-time employment contract and involves regular travel throughout France to ensure customer satisfaction and compliance with company standards.

Qualifications

• Must have experience with medical or laboratory equipment.
• Full clean local driving license required.
• Flexibility to travel extensively within France.

Responsibilities

• Configure medical devices at customer sites.
• Diagnose and perform repairs on equipment.
• Deliver training to clients and distributors.
• Maintain service records and reports.

Skills

Fault-finding and diagnostics

Customer focus

Technical support

Bilingual in French and English

Education

Engineering or Technical background

Job description

Direct message the job poster from Nicholas Associates

Position : Field Service Engineer (Medical Devices)

Location : Ideally in the Paris area. Travel throughout France will be required

Salary : €40000 negotiable

Languages : Fluent English and French essential

Visa : You MUST have the right to live and work in the EU without the need for sponsorship

Overview

• Provide on-site technical support for installation, preventative maintenance, repair, and calibration of medical device equipment
• Deliver exceptional customer service and training to clients and distributors, ensuring compliance with company standards and regulatory requirements.

Job Responsibilities

• Installation & Commissioning: Set up and configure medical device systems at customer sites.
• Preventative Maintenance & Repairs: Diagnose faults and perform corrective actions on equipment.
• Customer Training: Deliver product training sessions to customers and distributors, both on-site and remotely.
• Documentation: Maintain accurate service records and reports in line with company procedures.
• Technical Support: Respond promptly to customer queries via phone, email, or in person.
• Travel: Regular travel within Spain and occasional international trips for training or support.

Qualifications

• Engineering or Technical background (electrical or mechanical).
• Proven experience in fault-finding and diagnostics.
• Understanding of IT infrastructure and connectivity.
• Strong customer focus and communication skills (French and English required).
• Full clean local driving licence.
• Flexibility to travel and work varied hours.
• Experience with medical or laboratory equipment is highly desirable.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Engineering, Other, and Research

Industries

Medical Equipment Manufacturing, Engineering Services, and Research Services

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