Multilingual Customer Support Specialist (Remote/On-site)

Cross Border Talents; Léon; Hybride; EUR 22 000 - 32 000; Plein temps

Avantages offerts par ce poste

Language bonuses

Flexible work options

Relocation support

Training program

Career growth

Résumé du poste

Cross Border Talents is seeking a Customer Support Specialist fluent in English and one of Italian, French, or Portuguese. You will assist international clients via chat, email and phone, delivering top-tier service and resolving issues from Athens-based on-site or remote within Greece.

The role requires strong communication skills and the ability to work across teams to handle complex inquiries. Relocation support and comprehensive onboarding are available for suitable candidates.

Qualifications

• Fluency in Italian, French or Portuguese with strong English (B2)
• Basic computer literacy and ability to adapt to new tools
• Eligible to work in Greece (EU citizenship or valid work permit)

Responsabilités

• Handle customer inquiries efficiently through phone, email, and live chat in your assigned language and English.
• Provide accurate information and troubleshoot issues regarding customer accounts, services, or products.
• Maintain high customer satisfaction by resolving inquiries in a timely and professional manner.
• Collaborate with team members and internal departments to resolve complex cases.

Connaissances

Italian + English

French + English

Portuguese + English

Description du poste

Cross Border Talents is seeking a Customer Support Specialist fluent in English and one of Italian, French, or Portuguese. You will assist international clients via chat, email and phone, delivering top-tier service and resolving issues from Athens-based on-site or remote within Greece.

The role requires strong communication skills and the ability to work across teams to handle complex inquiries. Relocation support and comprehensive onboarding are available for suitable candidates.