Medical Imaging Deployment & Support Engineer

Avicenna.AI; La Ciotat; Hybrid; EUR 60,000 - 90,000; Full time

Job summary

Avicenna.AI is looking for a Deployment & Technical Support Specialist to join the Customer Success team. The role covers installing the AVI platform at hospital sites and providing ongoing technical support into production, ensuring secure, reliable data flows with PACS integration.

You will collaborate with hospital IT, PACS teams and clinical users, apply Linux, Docker and networking skills, and maintain detailed installation reports while meeting SLA commitments.

Qualifications

• Technical background in biomedical engineering, systems or health IT.
• Experience with Linux, Docker and networking fundamentals.
• Familiarity with cybersecurity concepts and DICOM is a plus.

Responsibilities

• Lead hospital IT and PACS team during installations, including VPN and VM setup.
• Install and configure AVI platform and CINA apps; verify data flow to PACS.
• Provide production support and resolve incidents; monitor installations and SLA adherence.

Skills

Linux

Docker

Networking

DICOM

VPN

SSH

Customer focus

English (written and spoken)

Education

Biomedical engineering / systems networks / health IT

Tools

Ubuntu OS

Job description

Avicenna.AI is looking for a Deployment & Technical Support Specialist to join the Customer Success team. The role covers installing the AVI platform at hospital sites and providing ongoing technical support into production, ensuring secure, reliable data flows with PACS integration.

You will collaborate with hospital IT, PACS teams and clinical users, apply Linux, Docker and networking skills, and maintain detailed installation reports while meeting SLA commitments.