Maître d'Hôtel Supervisor, Luxury Paris Lobby

HSH Group / The Peninsula Hong Kong; Paris; On-site; EUR 42,000 - 65,000; Full time

Job summary

The Peninsula Paris is seeking a supervisor for the Lobby Restaurant to lead service excellence in a Five-Star luxury setting in central Paris. You will oversee the setup, ensure smooth service, and supervise the team to maintain impeccable standards and guest satisfaction.

Fluency in English is required and a third language is preferred. A hospitality diploma or equivalent experience is expected, with prior hotel experience in a similar category.

Qualifications

• Need hotel school diploma or equivalent experience.
• Fluency in English; a third language is preferred.
• Experience in a luxury hotel of similar category is expected.
• Strong interpersonal and customer-service skills are essential.

Responsibilities

• Supervise the setup of the service and ensure smooth operation during service.
• Promote sales to customers with a focus on optimizing results.
• Supervise and organize the work of the lobby restaurant team.
• Be attentive to customer needs and provide solutions to issues encountered.

Skills

Interpersonal skills

Active listening

Clientele adaptability

Office automation

Rigor and organization

Fluency in English

Education

Hospitality degree / BTS / Bachelor's degree

Job description

The Peninsula Paris is seeking a supervisor for the Lobby Restaurant to lead service excellence in a Five-Star luxury setting in central Paris. You will oversee the setup, ensure smooth service, and supervise the team to maintain impeccable standards and guest satisfaction.

Fluency in English is required and a third language is preferred. A hospitality diploma or equivalent experience is expected, with prior hotel experience in a similar category.