Luxury Store Manager – Clienteling & Team Leadership

LVMH Group; Nice; Hybride; EUR 90 000 - 120 000; Plein temps

Résumé du poste

Tiffany & Co. Nice store seeks a Store Manager to lead, develop and support the sales, operations and security team to meet and exceed sales plans while elevating the Tiffany store experience.

The Manager is a dynamic, attentive mentor and coach who builds relationships with clients on the floor and behind the scenes. You will model Tiffany Cultural Values—Create the Dream, Be Bold, Win with Passion—while managing back‑of‑house processes, coordinating with the Operations Team, and recruiting

Qualifications

• Minimum 8 years in retail or luxury store management or relevant customer experience.
• Proven track record in achieving sales results and targets.
• Flexibility to work non-traditional hours, including nights and weekends.
• Proven ability to develop client relationships while maintaining brand presence.
• Proficiency with MS Office and POS systems.

Responsabilités

• Deepen client relationships to achieve sales plans and loyalty.
• Motivate and manage the team to meet store targets monthly, quarterly and yearly.
• Drive client development activities to grow existing and new clients.
• Lead on the sales floor and personally manage client relationships.
• Drive business through key product pillars.
• Elevate in-store experience and coach based on VoC feedback.
• Act as Guest Experience management presence and ensure exceptional service.
• Optimize hospitality and store amenities for unique experiences.
• Ensure efficient back-of-house operations and adherence to procedures.
• Hire, develop and coach talent; build a diverse, multilingual team.

Connaissances

Sales leadership

Team motivation

Clienteling

Customer service

Multilingual

Outils

Microsoft Office

POS system

Description du poste

Tiffany & Co. Nice store seeks a Store Manager to lead, develop and support the sales, operations and security team to meet and exceed sales plans while elevating the Tiffany store experience.

The Manager is a dynamic, attentive mentor and coach who builds relationships with clients on the floor and behind the scenes. You will model Tiffany Cultural Values—Create the Dream, Be Bold, Win with Passion—while managing back‑of‑house processes, coordinating with the Operations Team, and recruiting