Luxury Housekeeping Manager - Lead Guest Experience

Hospitaliti; Megève; On-site; EUR 42,000 - 60,000; Full time

Benefits offered by this job

Permanent contract

13-month salary

One meal per shift

Accommodation provided during trial

Job summary

Four Seasons Resort Megève is seeking a Housekeeping Manager to maintain customer comfort and back-office operations in line with service quality. You will supervise the housekeeping team, coordinating with the Executive Assistants and other departments to ensure standards are met and guest needs are exceeded.

You will lead daily briefings, organize schedules, monitor workload, and manage payroll considerations.

Qualifications

• Experience leading housekeeping teams in luxury settings.
• Strong people management and scheduling skills.
• Excellent guest service and communication abilities.

Responsibilities

• Lead daily briefings with housekeeping staff and supervisors.
• Organize schedules with maintenance and front desk teams.
• Oversee cleanliness and readiness of rooms and public areas.
• Handle guest complaints and ensure service quality.
• Recruit and train team members to meet Four Seasons standards.

Skills

Team leadership

Staff supervision

Guest service

Education

Hospitality management experience

Job description

Four Seasons Resort Megève is seeking a Housekeeping Manager to maintain customer comfort and back-office operations in line with service quality. You will supervise the housekeeping team, coordinating with the Executive Assistants and other departments to ensure standards are met and guest needs are exceeded.

You will lead daily briefings, organize schedules, monitor workload, and manage payroll considerations.