LSP Account Leader - EMEA Growth & ROI

Blue Yonder; Paris; Sur place; EUR 90 000 - 120 000; Plein temps

Résumé du poste

Blue Yonder is seeking a results-driven Senior Account Manager to manage and grow strategic relationships with Logistics Service Providers (LSPs) across EMEA. You will serve as a trusted advisor and primary contact to drive customer success, retention, expansion, and executive engagement while coordinating cross-functional teams to deliver measurable business outcomes and maximize customer value.

The role requires strong commercial acumen, exceptional relationship management skills, and the

Qualifications

• 3+ years of B2B account management or enterprise sales experience.
• Experience with Logistics Service Providers, carriers, 3PLs, or supply chain/logistics providers is strongly preferred.
• Strong commercial acumen with ability to develop business cases and ROI.
• Excellent relationship management and executive engagement skills; comfortable presenting to C-level stakeholders.
• Experience coordinating cross-functional teams to deliver enterprise solutions.
• Familiarity with logistics, supply chain processes, and technologies (e.g., TMS, WMS, EDI) is an advantage.

Responsabilités

• Own the full sales and account lifecycle for assigned LSP customers across EMEA: prospecting, discovery, solution design, proposal, negotiation, and close.
• Serve as the primary point of contact and trusted advisor to LSP clients; build and deepen executive-level relationships.
• Drive customer success, retention, and expansion initiatives that align with customer objectives and deliver measurable outcomes.
• Coordinate cross-functional teams (solutions engineering, customer success, product, delivery, legal, finance) to ensure successful implementation and value realization.
• Develop account plans and strategies to maximize customer lifetime value and identify upsell/cross-sell opportunities.
• Maintain accurate CRM records, forecast pipeline, and report on account health and progress against targets.
• Lead executive business reviews and present ROI/value metrics tied to customer objectives.
• Monitor industry trends, competitive landscape, and regulatory considerations impacting LSPs in EMEA.
• Escalate and resolve customer issues promptly and drive continuous improvement.

Connaissances

Account management

Enterprise sales

LSP experience

C-level engagement

CRM proficiency

Formation

Bachelor's degree preferred

Outils

Salesforce

Description du poste

Blue Yonder is seeking a results-driven Senior Account Manager to manage and grow strategic relationships with Logistics Service Providers (LSPs) across EMEA. You will serve as a trusted advisor and primary contact to drive customer success, retention, expansion, and executive engagement while coordinating cross-functional teams to deliver measurable business outcomes and maximize customer value.

The role requires strong commercial acumen, exceptional relationship management skills, and the