Lead Luxury Concierge — Paris VIP Hospitality Leader

Warwick Hotels; Paris; Hybrid; EUR 40,000 - 60,000; Full time

Benefits offered by this job

7 complimentary nights after one year

50% discount on food and beverage

Comprehensive health insurance

Profit-sharing and incentives

100% reimbursement of Navigo pass

Modern cafeteria with daily fresh meals

Job summary

Warwick Hotels & Resorts in Paris is looking for a Head Concierge. You will lead and motivate the Concierge and Lobby teams, ensuring a personalized welcome for all guests while managing various requests and maintaining high hotel standards.

The ideal candidate should have significant experience in a luxury hotel concierge role, excellent communication skills, organizational skills, and fluency in French and English. The position offers various benefits, making it an exciting opportunity in the hospitality sector.

Qualifications

• Proven experience in a concierge role within a luxury hotel or palace environment.
• Excellent presentation and strong attention to detail.
• Ability to prioritize effectively and manage complex requests.

Responsibilities

• Lead and motivate the Concierge, Bell Desk, Valet, and Lobby teams.
• Ensure a warm, personalized welcome for international clientele.
• Anticipate guests’ needs and provide exceptional service.
• Organize transfers, reservations, and special requests.
• Oversee guest expenses and ensure complete guest satisfaction.

Skills

Concierge experience in luxury hotel

Interpersonal skills

Leadership abilities

Organizational skills

Fluency in French

Fluency in English

Job description

Warwick Hotels & Resorts in Paris is looking for a Head Concierge. You will lead and motivate the Concierge and Lobby teams, ensuring a personalized welcome for all guests while managing various requests and maintaining high hotel standards.

The ideal candidate should have significant experience in a luxury hotel concierge role, excellent communication skills, organizational skills, and fluency in French and English. The position offers various benefits, making it an exciting opportunity in the hospitality sector.