Lead E‑Commerce Product Owner – Europe

CHANEL; Paris; On-site; EUR 90,000 - 120,000; Full time

Job summary

CHANEL Tech Europe is expanding its Product organization to accelerate eCommerce, mCommerce and omnichannel initiatives. As E-commerce Product Owner, you will craft the vision, organise discovery, and drive value across European markets, collaborating with Global IT, Digital, and Retail teams to deliver cohesive experiences.

You will translate business needs into epics and stories, prioritise the backlog, and ensure secure, scalable, and modern ecommerce platforms.

Qualifications

• 10+ years of experience in eCommerce/omnichannel digital product environments.
• Master’s degree or equivalent in a relevant field.
• Experience as Product Owner/PM or in a leadership role on high-visibility platforms.
• Strong understanding of eCommerce ecosystems: orders, payments, logistics, data and client care.
• Ability to shape a technology product vision and roadmap, prioritise by value and risk.
• Comfort working with integrations, APIs, cloud architectures, security and resilience.
• Experience in international/matrixed organisations across Digital, IT and Retail.
• Excellent communication, facilitation and problem-solving skills with fluency in English and French.
• Client- and brand-minded, pragmatic and collaborative; luxury/retail experience is a plus.

Responsibilities

• Structure, maintain and prioritise an IT backlog aligned with the Product roadmap.
• Support Product Managers during discovery phases; translate needs into epics, features, user stories and acceptance criteria.
• Identify dependencies, integration constraints, security requirements and operational impacts.
• Ensure functional coherence across eCommerce and omnichannel journeys within scope.
• Map and manage dependencies across ecommerce ecosystem with platforms and services.
• Collaborate with Architecture, Data, Security, Operations and Integration to shape the technology trajectory.
• Contribute to initiatives to modernise, migrate and evolve the eCommerce tech stack.
• Lead rituals, workshops and sessions to manage scope and align teams.
• Provide reporting on progress, value delivered, risks and dependencies; resolve blockers.

Skills

eCommerce strategy

Omnichannel

Product ownership

Roadmap planning

Education

Master’s degree or equivalent

Job description

CHANEL Tech Europe is expanding its Product organization to accelerate eCommerce, mCommerce and omnichannel initiatives. As E-commerce Product Owner, you will craft the vision, organise discovery, and drive value across European markets, collaborating with Global IT, Digital, and Retail teams to deliver cohesive experiences.

You will translate business needs into epics and stories, prioritise the backlog, and ensure secure, scalable, and modern ecommerce platforms.