JOB: Key Account Manager Position

Growth Stack; Auvergne-Rhône-Alpes; Sur place; EUR 1 000 - 2 000; Plein temps

Résumé du poste

Growth Stack is a Nigeria-based software development company specializing in ERP implementation, API development, and server-side robotics. We are hiring a seasoned Key Account Manager to grow revenue by ensuring client satisfaction and uncovering new business opportunities.

You will analyze data, manage multiple clients, and coordinate with internal teams to deliver customized solutions. The role demands strong communication, negotiation, and leadership skills to maintain high service quality

Qualifications

• Bachelor’s degree or related field required.
• Proven experience in key account management.
• Proficiency in Microsoft Office and CRM software.
• Ability to build rapport and handle multiple accounts.
• Strong negotiation and leadership, excellent communication.

Responsabilités

• Develop and sustain relationships with key clients.
• Address and resolve client complaints and concerns.
• Serve as main contact between clients and internal teams.
• Collaborate with ads, design, marketing, sales and logistics to meet client needs.
• Prepare reports on account progress, goals and forecasts.
• Understand client needs and prepare customized solutions.
• Negotiate contracts and meet deadlines for long-term goals.

Connaissances

Key account management

CRM software

Microsoft Office

Client rapport

Multi-client handling

Negotiation

Customer service

Communication

Formation

Bachelor’s degree in business administration

Bachelor’s degree in finance

Bachelor’s degree in sales

Bachelor’s degree in social sciences

Related field

Outils

CRM software

Microsoft Office

Description du poste

Job title: Key Account Manager

Growth Stack is a software development company based in Nigeria. Our main focus is the implementation, deployment of ERP systems, API development, and Server-side Robotic programming for organizations seeking agile, clear, ROI-driven approaches to their business challenges. We serve clients across a wide range of industries.

We are looking to hire an experienced Key Account Manager to maintain solid relationships with customers. The key account manager’s responsibilities include growing the company’s revenue by ensuring that clients are satisfied with the services provided, identifying new business opportunities for clients. You should also be able to develop relationships with potential clients.

A successful candidate should be able to analyze data and sales statistics and improve business and marketing strategies. Ultimately, you should be able to manage multiple clients without compromising on the quality of services provided.

Key Account Manager Responsibilities

• Developing and sustaining solid relationships with key clients.
• Addressing and resolving clients’ complaints.
• Acting as the main point of contact between key clients and internal teams.
• Communicating and collaborating with the advertising, design, marketing, sales, and logistics departments to ensure that clients’ needs are met.
• Compiling reports on account progress, goals, and forecasts for account teams and stakeholders.
• Developing a thorough understanding of clients’ needs and requirements and preparing customized solutions.
• Negotiating contracts with clients and meeting established deadlines for the fulfillment of each client’s long-term goals.

Key Account Manager Requirements

• Bachelor’s degree in business administration, finance, sales, social sciences, or related field.
• Proven experience in key account management.
• Proficient in all Microsoft Office applications as well as CRM software.
• The ability to build rapport with clients.
• The ability to handle multiple client accounts.
• Strong negotiation and leadership skills.
• Exceptional customer service skills.
• Excellent communication skills.

Job Type

Full-time

City

Abuja

Salary

From ₦100,000.00 per month