IT Support Technician I — Onboarding, Endpoints & AI Tools

United States Digital Space LLC; Paris; Sur place; EUR 50 000 - 70 000; Plein temps

Avantages offerts par ce poste

Stock equity (RSUs)

Continuous professional development

Inclusive company culture

Résumé du poste

United States Digital Space LLC is seeking an Enterprise IT Technician responsible for providing exceptional technical support to enhance employee productivity across various endpoint devices. You will assist in onboarding, manage ticketing systems, and work collaboratively across departments to tackle challenges.

The ideal candidate has 1+ years of IT support experience, particularly with Apple devices, and possesses excellent communication skills. Join us for a dynamic career where innovative solutions converge with personal growth.

Qualifications

• 1+ years of experience in IT Support role, preferably corporate.
• Ability to work in a team and help others.
• Interest in automation and AI tools.

Responsabilités

• Provide technical support and customer service to employees.
• Deploy laptops and assist with onboarding.
• Handle ticketing and account management.

Connaissances

Customer service skills

Technical support for corporate environments

Familiarity with Apple devices

Curiosity about AI trends

Good verbal and written communication

Outils

G Suite

Zoom

Slack

Description du poste

United States Digital Space LLC is seeking an Enterprise IT Technician responsible for providing exceptional technical support to enhance employee productivity across various endpoint devices. You will assist in onboarding, manage ticketing systems, and work collaboratively across departments to tackle challenges.

The ideal candidate has 1+ years of IT support experience, particularly with Apple devices, and possesses excellent communication skills. Join us for a dynamic career where innovative solutions converge with personal growth.