IT Operations & Projects Specialist — Elevate IT Experience

Voodoo; Paris; On-site; EUR 32,000 - 45,000; Full time

Benefits offered by this job

Competitive salary based on experience

Swile Lunch voucher

Gymlib coverage

Premium healthcare coverage

Wellness activities in Paris office

Job summary

A leading tech company in Paris is seeking a passionate IT support professional to manage Level 1 and Level 2 IT tasks, ensure effective employee IT experiences, and maintain core IT systems. The ideal candidate should possess strong communication skills in English and French, with experience in a fast-paced environment. Benefits include a competitive salary, lunch vouchers, and premium healthcare coverage. Join a dynamic team that values innovation and employee well-being.

Qualifications

• Proven experience in a similar IT role or in a fast-growing environment.
• Modern approach to IT management including Cloud and SaaS.
• Familiarity with AI tools is a plus.

Responsibilities

• Handle Level 1 and Level 2 IT tasks, preparing computers and troubleshooting issues.
• Ensure the best employee experience through effective IT services support.
• Maintain core IT systems, security tools, and operations.
• Track hardware and software inventory.

Skills

Passion for IT and technology

Strong customer service

Excellent communication in English and French

Ability to identify recurring issues

Tools

Google Workspace

Slack

Cisco Meraki

MDM tools (Jamf, Intune)

Job description

A leading tech company in Paris is seeking a passionate IT support professional to manage Level 1 and Level 2 IT tasks, ensure effective employee IT experiences, and maintain core IT systems. The ideal candidate should possess strong communication skills in English and French, with experience in a fast-paced environment. Benefits include a competitive salary, lunch vouchers, and premium healthcare coverage. Join a dynamic team that values innovation and employee well-being.