IT Operations & Projects Specialist: Elevate Employee IT

Voodoo; Paris; On-site; EUR 40,000 - 60,000; Full time

Benefits offered by this job

Competitive salary based on experience

Swile Lunch voucher

Gymlib (100% covered by company)

Premium healthcare coverage

Wellness activities at office

Job summary

A leading tech company is seeking an IT Support Specialist to assist with Level 1 and Level 2 IT tasks. The successful candidate will be responsible for troubleshooting, maintaining core IT systems, and ensuring optimal IT service delivery for employees. A background in IT support, with strong customer service and communication skills in both English and French, is essential. The position is located in Paris and offers competitive salary and benefits including wellness activities and comprehensive healthcare coverage.

Qualifications

• Proven experience in IT support, preferably in a fast-growing environment.
• Familiarity with Cloud, SaaS, and Google Workspace.
• Ability to identify and automate recurring IT issues.

Responsibilities

• Manage Level 1 and 2 IT tasks including troubleshooting and preparing systems.
• Ensure best IT services for employee experience.
• Maintain IT systems, operations, and hardware/software inventory.

Skills

IT support experience

Customer service

Communication skills in English and French

Problem-solving

Automation identification

Tools

Google Workspace

Slack

MDM: Jamf

MDM: Intunes

Okta

Cisco Meraki

Job description

A leading tech company is seeking an IT Support Specialist to assist with Level 1 and Level 2 IT tasks. The successful candidate will be responsible for troubleshooting, maintaining core IT systems, and ensuring optimal IT service delivery for employees. A background in IT support, with strong customer service and communication skills in both English and French, is essential. The position is located in Paris and offers competitive salary and benefits including wellness activities and comprehensive healthcare coverage.