IT Apprentice

Groupe Talents Handicap; Paris; Sur place; EUR 12 000 - 16 000; Temps partiel

Résumé du poste

Groupe Talents Handicap in Paris is seeking a motivated IT/Business Apprentice to gain hands-on experience across IT and business operations. You will support IT systems, data analysis, and process improvement while learning from experienced professionals in a structured apprenticeship program.

This entry-level role covers technical support, system administration, data management, and stakeholder communication, with training, mentorship, and opportunities to develop practical skills that bridge

Qualifications

• Excellent verbal and written communication skills.
• Strong logical and analytical approach to problem-solving.
• Proven ability to work well in team and independently.
• Motivation to learn, adapt, and take initiative.
• Basic familiarity with IT concepts (networks, operating systems).
• Interest in how businesses operate and improving processes.
• Experience with any programming language or data analysis tools is a plus.

Responsabilités

• Provide first-line IT support and escalate complex issues as needed.
• Assist with basic system maintenance, user account management, and software installations.
• Support data entry, cleansing and basic report generation from business systems.
• Help maintain IT documentation and user guides.
• Assist with setup, deployment, and inventory management of IT hardware and software.
• Contribute to process analysis and project support tasks.

Connaissances

Communication

Problem-Solving

Teamwork

Learning mindset

Outils

Microsoft Office Suite

Description du poste

What are we hiring for?

We are seeking a highly motivated and enthusiastic IT/Business Apprentice to join our dynamic team. This role offers a unique opportunity to gain practical experience across both information technology and business operations, providing a comprehensive understanding of how technology drives business success. The apprentice will support various projects and daily activities, learning foundational skills in IT systems, data analysis, process improvement, and business communication. This is an ideal entry-level position for individuals eager to launch a career at the intersection of technology and business.

What will you be doing?

Within this position you will be responsible for:

• Technical Support: Provide first-line support for IT-related issues, escalating complex problems to senior IT staff.
• System Administration Support: Assist with basic system maintenance, user account management, and software installations.
• Data Management: Support data entry, data cleansing, and basic report generation from various business systems.
• Documentation: Help maintain IT documentation, including user guides, process flows, and system configurations.
• Hardware & Software: Assist with the setup, deployment, and inventory management of IT hardware and software.

Key Outputs

• Process Analysis: Support the analysis of existing business processes, identifying areas for efficiency and improvement.
• Project Support: Assist project managers with administrative tasks, scheduling, and tracking project progress.
• Data Analysis: Contribute to the collection and analysis of business data to support decision-making.
• Stakeholder Communication: Facilitate communication between IT and business departments, translating technical concepts into business terms and vice-versa.
• Reporting: Prepare and present basic business reports and dashboards.

Training & Development expectations

The successful candidate will undertake a structured apprenticeship program, leading to a recognised qualification. This will include a blend of on-the-job training, formal courses, and mentorship from experienced professionals. Opportunities for continuous professional development will be provided.

Person specifications

• Communication: Excellent verbal and written communication skills, with the ability to articulate ideas clearly.
• Problem-Solving: A logical and analytical approach to problem-solving.
• Computer Literacy: Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Motivation: A strong desire to learn, adapt, and take initiative.
• Teamwork: Ability to work effectively as part of a team and independently.
• Basic understanding of IT concepts (e.g., networks, operating systems).
• Familiarity with business processes or an interest in how businesses operate.
• Experience with any programming language or data analysis tools.