Intern, International B2B Account Management

OneFlash; Paris; Hybride; EUR 13 000 - 20 000; Plein temps

Résumé du poste

OneFlash is seeking a motivated Operations & Customer Success intern to join our team in Paris. You will manage a portfolio of international B2B clients, from malls to airports, handling daily requests, data tracking, and on-site activations across Europe.

You will build monthly dashboards, identify upsell opportunities, and contribute to improving tools and processes. This 6-month internship starts March 2027.

Qualifications

• Currently enrolled in Master 1 or Master 2 (business school, university, or equivalent).
• Six-month full-time internship starting March 2027 or later.
• First experience in customer success, account management, or operations.
• Fluent in English (mandatory – daily work in English).
• German / Swedish / Spanish a strong plus.
• French optional but appreciated for daily team interactions.
• Autonomous, structured, and proactive with ability to juggle priorities.
• Strong communication skills and empathy, with a passion for long-term relationships.
• Comfortable with digital tools (Excel, Notion, HubSpot/CRM, etc.).
• Curious, resourceful, and eager to grow in a fast-moving, international startup.

Responsabilités

• Manage and support a portfolio of international B2B clients (malls, airports, events, venues).
• Handle daily client requests (reporting, on-site operations, logistics follow-up).
• Track performance metrics and usage data; turn insights into actions.
• Build and share monthly dashboards and performance reports for clients.
• Identify upsell or renewal opportunities and contribute to account plans.
• Coordinate on-site client activations, events, or trade fairs across Europe.
• Contribute to improving internal tools, documentation, and customer processes.

Connaissances

English fluency

Account management

Customer success

Relationship building

Formation

Master 1 or Master 2 in Business/Management

Outils

Excel

Notion

HubSpot/CRM

Description du poste

OneFlash is seeking a motivated Operations & Customer Success intern to join our team in Paris. You will manage a portfolio of international B2B clients, from malls to airports, handling daily requests, data tracking, and on-site activations across Europe.

You will build monthly dashboards, identify upsell opportunities, and contribute to improving tools and processes. This 6-month internship starts March 2027.