Receptionnist

Ennismore; Paris; Hybride; EUR 24 000 - 32 000; Plein temps

Avantages offerts par ce poste

Complimentary nights

Employee rates across Accor network

Public holidays + birthday day off

Navigo transport pass coverage

Profit-sharing bonus

Seniority bonus

Access to learning platform

Team events

Works Council benefits

Résumé du poste

25hours Hotel Terminus Nord in Paris is seeking a friendly Receptionist to welcome guests, manage front desk operations, and deliver personalized service. You will be part of a dynamic team, ensuring a warm, professional atmosphere from check-in to checkout.

Fluency in French and English, hospitality training, and a passion for Paris will help you thrive in this role. The position is full-time, on-site at the Gare du Nord location with opportunities for growth and events.

Qualifications

• You have completed hospitality training and gained your first professional experience in the industry.
• You are fluent in both French and English and confidently communicate with guests from around the world.
• You inspire both your colleagues and our guests and know Paris well.
• You bring not only your skills but also your unique personality.

Responsabilités

• Welcome guests warmly and ensure a genuine sense of hospitality throughout their stay.
• Keep the Front Office organized and running smoothly during shifts.
• Stay calm and composed during peak check-in times.
• Create memorable, personalized experiences with your own touch.

Connaissances

Hospitality

Multilingual (FR/EN)

Customer service

Paris knowledge

Formation

Hospitality training

Description du poste

We are a young, dynamic, and open-minded team that values a friendly and relaxed working environment where colleagues become friends. We believe in teamwork, professionalism, and mutual respect.

25hours Hotel Terminus Nord is located directly opposite Gare du Nord, making us easy to reach from anywhere. Our atmosphere and our team are as multicultural as the neighborhood we call home. We encourage fresh ideas and creativity, giving everyone the opportunity to actively contribute to the development of our hotel. Collaboration, open-mindedness, and mutual respect are at the heart of everything we do.

From check-in to the final "see you soon," our Reception team of 16 colleagues ensures that every guest feels genuinely welcome throughout their stay at 25hours Hotel Terminus Nord.

Job Description

We can't wait to welcome you as our new Receptionist (m/f/d)!

How you'll make our hotel a special place…

• Thanks to you, our guests won't just be satisfied—they'll be excited to discover the hotel and enjoy every moment with us.
• You stay calm and composed, even when everyone arrives at the same time for check-in.
• You keep the Front Office organized and running smoothly throughout your shift.
• You love surprising guests and creating memorable, personalized experiences by adding your own special touch.

Qualifications

Your experience and personality add that little something extra…

• You have completed hospitality training and gained your first professional experience in the industry.
• You are fluent in both French and English and confidently communicate with guests from around the world.
• You inspire both your colleagues and our guests. You also know Paris well and enjoy sharing its hidden gems and best places to experience the city.
• You bring not only your skills but also your unique personality.

Additional Information

• Discover all 25hours Hotels and enjoy up to 10 complimentary nights per year.
• Exclusive employee rates across the Accor network (Heartist Card) and Ennismore hotels.
• More time to travel with 10 guaranteed public holidays plus an extra day off for your birthday.
• We cover 95% of your Navigo transport pass.
• Profit-sharing bonus.
• Monthly seniority bonus from two years of service.
• Access to the Ennismore learning platform.
• Regular team events (workshops, staff parties, birthday lunches, and more).
• Employee benefits through our Works Council (CSE).
• And much more!