Host Service & Reception (m/f/d)

Ruby Group; Marseille; On-site; EUR 20,000 - 32,000; Full time

Benefits offered by this job

Staff rate discounts

Training & mentoring

Cashless / paperless operations

Job summary

Ruby is a fast-growing hospitality group based in Marseille, blending Lean Luxury with contemporary, affordable luxury. The role focuses on guest service at the front desk, breakfast service, and bar/food support within a vibrant hotel environment.

Ideal candidates have some hotel experience, can work flexible shifts, and communicate effectively in French and English. The team emphasises personality, teamwork and guest satisfaction in a dynamic Marseille setting.

Qualifications

• Ideally gained some experience in the hotel industry.
• Flexible and ready to work in shifts.
• Reliability, multitasking and willingness to learn.
• Empathetic, team player and good with guests.
• Fluent in French and English.

Responsibilities

• Serve as first point of contact for guests at the front desk and assist with self-check-in.
• Assist guests with breakfast, cocktails, snacks, and bar/food service as needed.
• Prepare beverages and snacks with attention to detail and speed.
• Maintain mise-en-place, stock, and storage according to standards.
• Share insider tips with guests and guide them to local hotspots.

Skills

Hospitality experience

Multitasking

Fluent French

Fluent English

Job description

At Ruby, your personality really matters, your time really matters, and we strongly believe we groove way better together. At Ruby, we keep breaking new ground.

Hey Sunshine,

You think travelling is more than just the next summer holiday, but the feeling of being at home anywhere in the world? That your workplace should be a place with personality and soul, where new ideas come to life? Then you are the missing olive in our Martini, the missing melody in our music, and the heartbeat of our Ruby Lilou.

Our Ruby Lilou is all about contrasts: lavender calm meets bold street art, seaside ease meets punkish rebellion. Inspired by Marseille’s “La Belle Re-Belle” spirit, we’ve blended Provence’s soft colours and slow lifestyle with the city’s raw, creative edge – a place made to both relax and rebel. With 237 rooms and a spacious rooftop terrace above Boulevard des Dames, Ruby Lilou sits at the heart of it all. Between the old port, La Joliette’s business buzz and the winding lanes of Le Panier, Marseille’s cultural soul is right on your doorstep.

We are a fast-growing hospitality group with existing hotels and workspaces in some of Europe’s most exciting locations and many more projects under construction. We break new ground with our Lean Luxury philosophy, creating a contemporary and affordable form of luxury.

And the best thing is: for us, full-time means you get paid on a 39 hour basis and only work 35.

Join us and make it your own story

Trust Us, You Won’t Get Bored, As You

• are not only an all-rounder and multitasking talent, but also the first point of contact for our guests to make them feel at home from the very first moment to the last drink
• support our guests with the self-check-in process and take on additional front desk responsibilities
• prepare cocktails, drinks, and delicious snacks with a few skillful moves, ensuring smooth and seamless service
• lovingly take care of our breakfast buffet in the morning and wow our guests with your barista skills
• roll up your sleeves when it comes to goods receiving, inspection, and storage, always keeping an eye on the perfect mise-en-place according to our setups and standards
• share your insider tips with our guests, pointing them to the best hotspots in the city

We've Been Waiting For You, Since You Have/are

• ideally gained some experience in the hotel industry, don’t worry if you don’t know what "mise-en-place" means yet
• flexible and ready to work in shifts
• counting reliability, multitasking and your willingness to learn among your strengths
• empathetic with others and love sharing your enthusiasm with those around youa great sense of humour, enjoy working in a team, and love interacting with our guests
• speaking fluent French and English

What's in for you? That's how we groove:

• your style, your smile, your ideas – bring your personality to work. Maybe even with a new tattoo, piercing or hair colour on us?
• better together – at work, during team events or just because it’s Monday

'Cause I'm having a good time

• for us, full-time means you get paid on a 39 hour basis and only work 35
• no more excuses – we support your sports program
• LEGEN...wait for it...DARY staff rates - for you and your travel buddy

Money, Money, Money

• sip, snack, repeat - with your Ruby F&B Credit
• take it to the next level – secure yourself some extra cash through profit-sharing, talent scouting and positive reviews

Ain't no mountain high enough

• level up your game – with trainings, coaching, and mentoring, you get the chance to grow, just like Ruby does
• innovation is part of our DNA – Lean Luxury, paperless, cashless, … you name it

Where have you been so long? Whether you’re a social butterfly with a flair for cocktail-shaking, a creative soul with an eye for design, or a pro at planning and behind-the-scenes magic - there’s a place for you at Ruby. We’re always looking for friendly faces and passionate team players.

Not perfect CVs, but great personalities, who’ll help us create hotels and workspaces with character and soul. So, whatever makes you tick, join us and start your Ruby story.

Diversity, Equity & Inclusion

• you can love whoever you want to
• you should decide for yourself whether and with which pronouns you would like to be addressed
• you can be proud of your heritage and culture
• you don't have to justify your religion or world view
• you are good, just as you are and make our team and Ruby's diversity unique

We can't deal with: isms

Racism, sexism, heterosexism, antisemitism, and such kind of isms are not tolerated here.

If You Want To Know What To Expect, Listen To Abdoulie's Story From Our Ruby Rosi In Munich. You Can Find Even More Ruby Stories Here

www.ruby-hotels.com/stories

Get to know our People & Culture Team