Health-Tech Client Success Manager

Different Technologies Pty Ltd.; France; Sur place; EUR 42 000 - 64 000; Plein temps

Résumé du poste

VALD is seeking a Client Success Manager to join the team in France. You will be the subject matter expert for assigned clients, driving top-tier satisfaction as you onboard, train, and support users across VALD systems.

You will build and maintain client relationships, identify growth opportunities, and deliver online presentations using Microsoft Teams while coordinating with internal stakeholders to ensure successful deployments and ongoing success.

Qualifications

• Experience onboarding clients and ensuring successful product adoption.
• Ability to build quick client relationships and manage expectations.
• Strong communication and content creation for trainings and updates.

Responsabilités

• Manage client onboarding and ensure successful VALD system adoption.
• Build strong client relationships via online and occasional in-person meetings.
• Identify client needs and growth opportunities; deliver presentations via Teams.

Connaissances

Client onboarding

Relationship building

Presentation skills

Project management

Formation

Physiotherapist qualification

Exercise Physiologist qualification

Sports Scientist qualification

Outils

VALD systems

HubSpot

Microsoft Suite

Description du poste

VALD is seeking a Client Success Manager to join the team in France. You will be the subject matter expert for assigned clients, driving top-tier satisfaction as you onboard, train, and support users across VALD systems.

You will build and maintain client relationships, identify growth opportunities, and deliver online presentations using Microsoft Teams while coordinating with internal stakeholders to ensure successful deployments and ongoing success.