Head Receptionist (M/F)

Hôtel Jeu de Paume Chamonix; France; Hybrid; EUR 27,000 - 38,000; Full time

Benefits offered by this job

Health insurance

Meals

Two consecutive days off

Overtime paid

Meal allowance

Accommodation not provided

Job summary

Hôtel Jeu de Paume Chamonix, a 24-room chalet-hotel near Chamonix, seeks a reception supervisor. You welcome guests, provide information, mediate disputes, and ensure consistency across reception, guest rooms, and restaurant.

Autonomy is required as decisions are made on-site in a small hotel. Responsibilities include managing reservations, processing payments, supervising staff, and coordinating with other departments.

Qualifications

• Supervisory staff – hotel reception experience required.
• Supervisory agent – experience required in hotel reception.

Responsibilities

• Welcoming guests, handling departures and follow-up, in French and English.
• Managing reservations, room scheduling, and availability.
• Processing payments, invoicing, and closing the till.
• Supervising and scheduling the reception team.
• Maintaining daily communication with the guest rooms, the restaurant, and the spa.
• Handling customer reviews and special requests.

Skills

Reception experience

Supervisory experience

Job description

You will be responsible for the reception of a 24-room, 4-star chalet-hotel in Le Lavancher, ten minutes from Chamonix. As the first point of contact, you will welcome guests, provide information, mediate disputes, and ensure consistency between reception, the guest rooms, and the restaurant. The position requires autonomy: the hotel is small, and decisions are made quickly and on-site.

Responsibilities

• Welcoming guests, handling their departures and follow-up, in French and English.
• Managing reservations, room scheduling, and availability.
• Processing payments, invoicing, and closing the till.
• Supervising and scheduling the reception team.
• Maintaining daily communication with the guest rooms, the restaurant, and the spa.
• Handling customer reviews and special requests.

Supervisory staff – hotel reception experience required. Supervisory agent – experience required in hotel reception.

Benefits

• Health insurance
• Meals
• Continuous shifts, two consecutive days off
• Overtime compensated, meal allowance
• Accommodation not provided