Guest Experience Ops Specialist — Paris

Blueground; Paris; Sur place; EUR 30 000 - 45 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Flexible paid time off

Discretionary annual bonus scheme

Group health insurance program

Complimentary accommodations in Blueground locations

Résumé du poste

Blueground is seeking a Guest Operations Specialist to ensure the highest quality guest experience in our Paris locations. This role involves addressing guest issues, performing unit inspections, and collaborating with the operations team to maintain standards for cleanliness and functionality.

The ideal candidate will have strong communication skills, a detail-oriented mindset, and a positive demeanor, alongside problem-solving abilities. This position offers competitive pay and various benefits, including health insurance and flexible paid time off.

Qualifications

• Ability to act quickly and calmly under pressure.
• Pride in delivering top-quality results.
• Access to a reliable vehicle and a valid driver's license.

Responsabilités

• Respond to guest-related issues promptly.
• Conduct thorough unit inspections before check-ins and after check-outs.
• Prepare new units for guest readiness.
• Perform ongoing walkthroughs to ensure brand quality.
• Collaborate with the Customer Experience team.

Connaissances

Problem-solving mindset

Detail-oriented

Strong communication skills

Tech-savvy

Team player

Description du poste

Blueground is seeking a Guest Operations Specialist to ensure the highest quality guest experience in our Paris locations. This role involves addressing guest issues, performing unit inspections, and collaborating with the operations team to maintain standards for cleanliness and functionality.

The ideal candidate will have strong communication skills, a detail-oriented mindset, and a positive demeanor, alongside problem-solving abilities. This position offers competitive pay and various benefits, including health insurance and flexible paid time off.