Global Salesforce Program Manager

Tata Consultancy Services Limited; Paris; Hybrid; EUR 90,000 - 120,000; Full time

Benefits offered by this job

Fixed salary + variable compensation

Holiday bonus

Profit sharing

CSE

International group in 50 countries

Training & conferences

Community events

Job summary

Tata Consultancy Services Limited (TCS) in Paris seeks an experienced Salesforce Senior Project Manager to lead the delivery of complex Salesforce programs and projects. You will drive end-to-end execution, ensuring Salesforce solutions are delivered on time, within scope, and aligned with strategic business objectives.

You will collaborate with cross-functional teams across global stakeholders, Salesforce architects, business analysts and developers in an international context, using Agile and

Qualifications

• 8+ years of project management experience, including 3–5 years managing Salesforce implementations.
• Large-scale digital transformation initiatives within CRM ecosystems.
• Strong communication bridging technical teams and business stakeholders.
• Familiar with Agile and hybrid delivery frameworks.
• Highly organized with ability to manage multiple projects, timelines, budgets and risks.

Responsibilities

• Lead planning, resource load and team composition, statement of work.
• Define project scope, objectives, timeline and resource plans aligned to business strategy.
• Manage cross-functional teams and stakeholder engagement.
• Identify and mitigate risks, dependencies, and blockers.
• Ensure governance, release management and quality assurance in Salesforce deliveries.
• Monitor budgets, KPIs and delivery performance for high-quality outcomes.
• Coordinate training, change management and rollout strategies.
• Continuously improve delivery processes and tooling for scalability.

Skills

Project management

Salesforce

Stakeholder management

Agile & hybrid delivery

Tools

Salesforce Sales Cloud

Salesforce Service Cloud

Salesforce Experience Cloud

Job description

Tata Consultancy Services Limited (TCS) in Paris seeks an experienced Salesforce Senior Project Manager to lead the delivery of complex Salesforce programs and projects. You will drive end-to-end execution, ensuring Salesforce solutions are delivered on time, within scope, and aligned with strategic business objectives.

You will collaborate with cross-functional teams across global stakeholders, Salesforce architects, business analysts and developers in an international context, using Agile and