Senior Salesforce Program Manager

MPower Plus; Paris; Hybrid; EUR 90,000 - 150,000; Full time

Job summary

Careers is seeking an experienced Senior Salesforce Program Manager in Paris to lead complex Salesforce programs from planning to delivery. You will collaborate with stakeholders, Salesforce architects, business analysts and developers in an international context, guiding end-to-end execution in Agile and hybrid environments.

You bring 10+ years of project management, with at least 5 years in Salesforce implementations, and you excel at large-scale CRM rollouts, governance and release management

Qualifications

• No freelancer profiles accepted.
• Consulting background.
• French fluency.
• Permanent Residency or EU Citizenship.
• 10+ years of project management experience.
• 5+ years managing Salesforce implementations or programs.
• CRM ecosystems and global rollouts experience.

Responsibilities

• Lead planning, resource load and team composition.
• Define project scope, objectives, timeline and budgets.
• Manage cross-functional teams.
• Identify and mitigate risks, dependencies, and blockers.
• Ensure governance, release management and quality assurance.
• Drive stakeholder engagement and align business needs with technical solutions.
• Monitor budgets, KPIs and delivery performance.
• Support change management and user adoption through training and rollout.
• Continuously improving delivery processes for Salesforce programs.

Skills

Project management

Stakeholder management

Leadership

Agile & hybrid delivery

Communication

Salesforce

Sales Cloud

Service Cloud

Tools

Salesforce

Sales Cloud

Service Cloud

Job description

Position:

Senior Salesforce Program Manager

Engagement:

Permanent Role

Location and Mode of Work:

Paris, Hybrid (2/3 days work from Office)

Language:

French and English fluency is a Must

Must-haves:

1. No freelancer profiles
2. Consulting background
3. French fluency
4. Permanent Residency or EU Citizenship

Context:

We are seeking an experienced Salesforce Program Manager to lead the delivery of complex Salesforce programs and projects. In this role, you will drive end-to-end project execution, ensuring Salesforce solutions are delivered on time, within scope, and aligned with strategic business objectives. You will collaborate with cross-functional teams including customer stakeholders, Salesforce architects, business analysts, developers, all in an international context. The position requires strong leadership, excellent stakeholder management, and deep familiarity with Salesforce project delivery methodologies in Agile and hybrid environments.

Who you are:

• An experienced project leader with 10+ years of project management experience, including a minimum of 5 years managing Salesforce implementations or programs
• Skilled at managing large-scale and global rollouts digital transformation initiatives, ideally within CRM ecosystems
• Comfortable working with Salesforce platform capabilities: Sales Cloud, Service Cloud, Agentforce, or others, and understanding their business value
• A strong communicator who can bridge the gap between technical teams and business stakeholders
• Experienced in delivery methodologies such as agile and hybrid delivery frameworks
• Highly organized and capable of managing multiple projects, timelines, budgets, and risks simultaneously
• Familiar with Salesforce governance, release management, and program delivery best practices
• Proactive, solution-oriented, and comfortable operating in a fast-paced and evolving environment

What will you do:

• Lead the planning, resource load and team composition, statement of work
• Define project scope, objectives, timeline, resource plans, ensuring alignment with business strategy
• Manage cross-functional teams
• Identify and mitigate risks, dependencies, and blockers that may impact delivery
• Ensure best practices in Salesforce implementation, including governance, release management and quality assurance
• Drive stakeholders' engagement, aligning business needs with technical solutions
• Monitor project budgets, KPIs, and delivery performance, ensuring high-quality outcomes
• Support change in management and user adoption by coordinating training, communication and rollout strategies
• Continuously improving delivery processes, tools and frameworks to enhance efficiency and scalability of Salesforce programs

Equal Opportunity Employers:

Our clients provide equal opportunities to all their employees and qualified applicants for employment, without regard to their race, caste, religion, colour, ancestry, marital status, sex, age, nationality, disability, or veteran status. Employees of our clients are treated with dignity and in accordance with their policy to maintain a work environment free of sexual harassment, whether physical, verbal, or psychological. We administer employee policies and practices to ensure that, in all matters, equal opportunity is provided to those eligible and that decisions are merit-based.

WELCOME, WE ARE WAITING FOR YOU!