Global Process Excellence Leader

American President Lines; Courbevoie; Sur place; EUR 90 000 - 115 000; Plein temps

Résumé du poste

CEVA Logistics is seeking a Global Business Process Excellence Expert to join the Operations Performance & Efficiency function. You will define, develop, train, and monitor performance against CEVA's long-term strategy across global regions.

You will lead governance, training delivery, and continuous improvement initiatives, collaborating with global, regional, and country teams to drive efficiency and high-value outcomes. english communication is essential.

Qualifications

• A college, professional or university degree in engineering or a related functional area or equivalent education and experience.
• Demonstrated success in leading contract logistics operations and delivering process excellence initiatives 5 to 10 years
• Proven track record of managing complex BPE projects at a senior specialist or supervisory level.
• Expertise in change management and application of Lean / Six Sigma tools.
• Strong understanding of Matrix WMS functionalities across operational modules.
• Ability to apply process engineering and improvement methodologies effectively.
• Advanced analytical skills to interpret data and recommend solutions.
• Proven capability to train and coach individuals and teams at all levels.
• Leadership skills to motivate and develop diverse teams.
• Excellent communication skills in English, with the ability to simplify technical concepts for varied audiences.
• Strong presentation and facilitation skills to deliver engaging training sessions.
• Active listening and influencing skills.
• Collaborative team player with a pragmatic, results‑oriented approach.
• Logical and structured thinking.
• High motivation and willingness to learn.

Responsabilités

• Governance & Standards - For assigned program(s), establish & maintain program governance; supporting best practice, standardised work & consistency of performance across all regions.
• Learning & Development - For assigned program(s), develop training materials, lead workshops, and transfer knowledge to strengthen organisational capability.
• Stakeholder Engagement - For assigned program(s), act as the primary liaison between global, regional, and country teams, fostering collaboration and managing expectations.
• Continuous Improvement - For assigned program(s), analyse performance, identify areas for improvement, and implement innovative solutions to enhance efficiency and customer satisfaction.
• Change Management - For assigned program(s), drive organisational change initiatives, ensuring adoption through structured communication and training.
• Risk & Issue Management - For assigned program(s), proactively identify risks, develop mitigation strategies, and elevate critical issues to senior leadership.
• Performance Monitoring & Reporting - For assigned program(s), define KPIs, track progress, and provide transparent reporting to key stakeholders regarding scope & agreed targets.

Description du poste

CEVA Logistics is seeking a Global Business Process Excellence Expert to join the Operations Performance & Efficiency function. You will define, develop, train, and monitor performance against CEVA's long-term strategy across global regions.

You will lead governance, training delivery, and continuous improvement initiatives, collaborating with global, regional, and country teams to drive efficiency and high-value outcomes. english communication is essential.