Global Business Process Excellence Expert

American President Lines; Courbevoie; Sur place; EUR 90 000 - 115 000; Plein temps

Résumé du poste

CEVA Logistics is seeking a Global Business Process Excellence Expert to join the Operations Performance & Efficiency function. You will define, develop, train, and monitor performance against CEVA's long-term strategy across global regions.

You will lead governance, training delivery, and continuous improvement initiatives, collaborating with global, regional, and country teams to drive efficiency and high-value outcomes. english communication is essential.

Qualifications

• A college, professional or university degree in engineering or a related functional area or equivalent education and experience.
• Demonstrated success in leading contract logistics operations and delivering process excellence initiatives 5 to 10 years
• Proven track record of managing complex BPE projects at a senior specialist or supervisory level.
• Expertise in change management and application of Lean / Six Sigma tools.
• Strong understanding of Matrix WMS functionalities across operational modules.
• Ability to apply process engineering and improvement methodologies effectively.
• Advanced analytical skills to interpret data and recommend solutions.
• Proven capability to train and coach individuals and teams at all levels.
• Leadership skills to motivate and develop diverse teams.
• Excellent communication skills in English, with the ability to simplify technical concepts for varied audiences.
• Strong presentation and facilitation skills to deliver engaging training sessions.
• Active listening and influencing skills.
• Collaborative team player with a pragmatic, results‑oriented approach.
• Logical and structured thinking.
• High motivation and willingness to learn.

Responsabilités

• Governance & Standards - For assigned program(s), establish & maintain program governance; supporting best practice, standardised work & consistency of performance across all regions.
• Learning & Development - For assigned program(s), develop training materials, lead workshops, and transfer knowledge to strengthen organisational capability.
• Stakeholder Engagement - For assigned program(s), act as the primary liaison between global, regional, and country teams, fostering collaboration and managing expectations.
• Continuous Improvement - For assigned program(s), analyse performance, identify areas for improvement, and implement innovative solutions to enhance efficiency and customer satisfaction.
• Change Management - For assigned program(s), drive organisational change initiatives, ensuring adoption through structured communication and training.
• Risk & Issue Management - For assigned program(s), proactively identify risks, develop mitigation strategies, and elevate critical issues to senior leadership.
• Performance Monitoring & Reporting - For assigned program(s), define KPIs, track progress, and provide transparent reporting to key stakeholders regarding scope & agreed targets.

Description du poste

Global Business Process Excellence Expert

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

At CEVA Logistics, weRise inMotion. Your career is always on the move,growingas fast and as far as your ambition takes you. Join a global team ofnearly 200nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job.It’sa journey on which you rise.

YOUR ROLE

The role forms part of the Operations Performance & Efficiency (OP&E) function, which aims to contribute to profitability by establishing standards and methods, ensuring their training, appropriation, and adaptation, and providing proper digital monitoring to provide visibility and support decision-making.

The role sits specifically in the Global Business Excellence (BPE) department, which strives to build a high-performing, agile operational network that unlocks maximum value for our customers, our people, and our business. Inspiring operations to eliminate waste by defining standard best practices, leading & coaching continuous improvement, whilst championing industry-leading innovations - to meet today’s challenges and in anticipation of tomorrow’s demands.

The individual is responsible for one or more assigned program(s) within that department, specifically responsible for the definition, development, communication, training and monitoring of performance against CEVA’s long-term strategy and vision, as well as annually set targets and objectives

WHAT ARE YOU GOING TO DO?

• Governance & Standards - For assigned program(s), establish & maintain program governance; supporting best practice, standardised work & consistency of performance across all regions.
• Learning & Development - For assigned program(s), develop training materials, lead workshops, and transfer knowledge to strengthen organisational capability.
• Stakeholder Engagement - For assigned program(s), act as the primary liaison between global, regional, and country teams, fostering collaboration and managing expectations.
• Continuous Improvement - For assigned program(s), analyse performance, identify areas for improvement, and implement innovative solutions to enhance efficiency and customer satisfaction.
• Change Management - For assigned program(s), drive organisational change initiatives, ensuring adoption through structured communication and training.
• Risk & Issue Management - For assigned program(s), proactively identify risks, develop mitigation strategies, and elevate critical issues to senior leadership.
• Performance Monitoring & Reporting - For assigned program(s), define KPIs, track progress, and provide transparent reporting to key stakeholders regarding scope & agreed targets.

WHAT ARE WE LOOKING FOR?

Knowledge & Experience

• A college, professional or university degree in engineering or a related functional area or equivalent education and experience, is often accepted.
• Demonstrated success in leading contract logistics operations and delivering process excellence initiatives 5 to 10 years
• Proven track record of managing complex BPE projects at a senior specialist or supervisory level.
• Expertise in change management and application of Lean / Six Sigma tools.
• Strong understanding of Matrix WMS functionalities across operational modules.
• Ability to apply process engineering and improvement methodologies effectively.
• Advanced analytical skills to interpret data and recommend solutions.
• Proven capability to train and coach individuals and teams at all levels.
• Leadership skills to motivate and develop diverse teams.
• Excellent communication skills in English, with the ability to simplify technical concepts for varied audiences.
• Strong presentation and facilitation skills to deliver engaging training sessions.
• Active listening and influencing skills.
• Collaborative team player with a pragmatic, results‑oriented approach.
• Logical and structured thinking.
• High motivation and willingness to learn.

As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation.

Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: [e-mail]. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.