Global Migrations Operations Lead

Deel; France; Hybride; EUR 103 000 - 138 000; Plein temps

Avantages offerts par ce poste

Stock grant opportunities

Flexible working office membership

Résumé du poste

Deel is seeking a sharp, hands-on operations leader to run one of our largest migration programs. You’ll untangle blockers, align teams, and report clearly to leadership while also shaping better workflows across the migration team.

You’ll apply AI as a default tool to drive efficiency and reduce manual work. You’ll own Deel Local Payroll migration, track progress, map payroll data for accuracy, and partner with product, engineering, compliance, and operations to deliver fixes.

Qualifications

• 5+ years of experience in operations, preferably in Tech/FinTech startups.
• Ability to leverage AI and automation tools to improve operational workflows.
• Experience with data mapping and reconciliation across systems.
• Experience partnering with product and engineering teams to identify gaps and prioritize solutions.
• Demonstrated ability to mentor small to mid-sized teams.

Responsabilités

• Manage day-to-day operational workflows and identify areas for efficiency improvements.
• Support automation initiatives to reduce manual processes and improve accuracy and speed.
• Partner with cross-functional teams to streamline tools and processes for both internal teams and customers.
• Ensure adherence to operational controls, compliance requirements, and risk management practices.
• Contribute to fraud prevention and regulatory alignment efforts by maintaining strong operational standards.
• Monitor operational performance metrics and escalation risks or gaps to leadership.
• Drive customer-focused process improvements to enhance turnaround times, resolution quality, and escalation handling.
• Expand and improve self-service options to reduce dependency on manual support.
• Implement regular feedback loops to capture insights and inform continuous improvement.
• Coordinate operational readiness for new product or market launches, working closely with cross-functional stakeholders.
• Assist with go-to-market initiatives by removing bottlenecks and ensuring smooth adoption.
• Track and report operational outcomes, providing insights and recommendations to leadership.
• Execute operational projects and strategic initiatives in collaboration with senior leaders.

Connaissances

AI and automation

Data mapping

Cross-functional collaboration

KPI-driven

Analytical thinking

Outils

SQL

Description du poste

Deel is seeking a sharp, hands-on operations leader to run one of our largest migration programs. You’ll untangle blockers, align teams, and report clearly to leadership while also shaping better workflows across the migration team.

You’ll apply AI as a default tool to drive efficiency and reduce manual work. You’ll own Deel Local Payroll migration, track progress, map payroll data for accuracy, and partner with product, engineering, compliance, and operations to deliver fixes.