Global Head of Wholesale Excellence (F/H)

FashionUnited; Paris; Sur place; EUR 90 000 - 120 000; Plein temps

Résumé du poste

FashionUnited is seeking a Global Head of Wholesale Excellence based in Paris, responsible for steering and managing their global wholesale digital platform. The role includes overseeing project governance, managing seasonal order processes, and improving the user experience in order management.

The ideal candidate will have over 10 years of experience in the premium fashion industry, along with a strong understanding of change management and digital platform management. This position emphasizes collaboration across diverse teams to enhance operational efficiency.

Qualifications

• 10+ years of wholesale experience in premium fashion brands.
• Experience in wholesale order platform management or digital platform is essential.
• Strong communication skills for change management.

Responsabilités

• Lead global wholesale B2B digital platforms to improve user experience.
• Manage seasonal order processes and ensure client satisfaction.
• Harmonize global wholesale order models with regional teams.

Connaissances

Wholesale experience in premium fashion brands

Change management communication skills

Analytical and synthesis skills

Knowledge of Salesforce

Partnership with different stakeholders

Description du poste

Global Head of Wholesale Excellence (F/H)

About the role

Steer, manage & deploy the global wholesale digital platform “B2B/Salesforce” (catalogue, order taking, replenishment) – a key & high‑visibility project.

Lead the B2B Project Team with a strong drive on:

• Change management with excellent communication skill
• Train the trainers
• Transversal functional stakeholders' collaboration

Mission:

1 – Lead global wholesale B2B digital platforms

• Improve clients’ or users’ experience of order taking, replenishment, wholesale management.
• Structure and drive the project roadmap by analyzing competition and existing processes and gathering client feedback.
• Propose enhancements and continuous improvements aligning market requirements and client types (Key Accounts, Specialty Accounts…).

ii – Deployment of new regions and client scopes

• Lead platform deployment in new markets (e.g., USA) and maximize adoption.
• Assess market and client specifics to integrate them into solution design.

iii – Project governance and reporting

• Lead monthly project committees and provide regular reporting (progress, next steps, alerts) and budget follow‑up.

2 – Order season management (RUN)

• Ensure preparation and execution of each season.
• Preparation: planning and supervising launch with transversal functional departments.
• Ensuring timely availability of tools and content aligning with buying gate dates Launch & operational run: leading seasonal milestones and ensuring market execution.
• Feedback: ensuring high client satisfaction.

3 – Harmonize global wholesale order model – Improve methodology on wholesale buying and replenishment with regional teams

• Lead the creation of seasonal wholesale toolkit with cross‑functional stakeholders in a 360 approach.
• Enforce global segmentation framework and work closely with Product and Buying to offer dedicated assortments accordingly.
• Contribute to other wholesale related projects.

Profile

• +10 years of wholesale experience in premium fashion brands.
• Experience on wholesale order platform management or digital platform is a must.
• Excellent communication for change management to users and partnership with different stakeholders (customer, business, IT, products).
• Good analytical and synthesis skills; strong interest in tech + knowledge of Salesforce.
• English required.

Equal opportunities

At Lacoste, we are committed to making equal opportunities a reality. We commit to fostering a diverse and inclusive environment where elegance goes beyond style and where each of us is given the chance to fulfill our greatest potential.