Global Graduate: Service & Performance Manager

Airbus; Marseille; Hybride; EUR 30 000 - 40 000; Plein temps

Résumé du poste

Airbus Helicopters SAS in Marseille, France, invites graduates to join a two-year Global Graduate program focused on business and program performance management. The program emphasizes leadership development, soft-skill training, and hands-on experience in customer service and strategic deployments.

Start date October 2027, with continuous development across finance, cost analysis, and service performance. The role offers permanent employment within Airbus Helicopters SAS, with an international

Qualifications

• Master degree in business management, development, economics or related data analysis.
• Strong communication in English; additional German or Spanish is a plus.
• Interest in collaborative teamwork and driving future innovation.

Responsabilités

• Analyze PBH maintenance costs vs fleet age and flight hours to optimize costs in contracts and offers.
• Integrate findings into forecasting models to improve future accuracy.
• Conduct performance analysis of services and related cost analysis for catalog development.
• Act as Customer Support Officer in strategic deployments and improve escalation processes.
• Prepare for initial mission as Customer Support Officer with direct customer contact.

Connaissances

Data analysis

Communication skills

Team collaboration

Business acumen

English proficiency

Formation

Master's degree in business management, development, economics or data analysis

Outils

Forecasting models

Description du poste

Airbus Helicopters SAS in Marseille, France, invites graduates to join a two-year Global Graduate program focused on business and program performance management. The program emphasizes leadership development, soft-skill training, and hands-on experience in customer service and strategic deployments.

Start date October 2027, with continuous development across finance, cost analysis, and service performance. The role offers permanent employment within Airbus Helicopters SAS, with an international