Global Graduate: Customer Success & Services Manager

Airbus; Marseille; Sur place; EUR 32 000 - 42 000; Plein temps

Résumé du poste

Airbus Helicopters SAS invites graduates to join the AGGP2027 Graduate Support & Services programme starting October 2027 in Marseille. This two-year development journey blends leadership training, soft-skill workshops, and hands-on assignments to build expertise in cost performance, forecasting, and customer engagement.

You'll rotate across functions, with at least one placement, and progress toward a future role as a Support & Services Business & Program performance manager while

Qualifications

• Master's degree level or equivalent in business management, development, economics and data analysis.
• Fluent in English; other languages like German or Spanish are a plus.
• Strong collaboration and initiative in development.

Responsabilités

• Analyze PBH maintenance costs vs fleet age and flight hours.
• Integrate findings into forecasting models.
• Conduct performance analysis of services and costs.
• Act as Customer Support Officer in strategic deployments and monitor escalation process.
• Have at least one rotational placement.

Connaissances

Master's degree in business/management

Data analysis

Strong communication (English)

Team collaboration

Formation

Master's degree in business management

Economics background

Description du poste

Airbus Helicopters SAS invites graduates to join the AGGP2027 Graduate Support & Services programme starting October 2027 in Marseille. This two-year development journey blends leadership training, soft-skill workshops, and hands-on assignments to build expertise in cost performance, forecasting, and customer engagement.

You'll rotate across functions, with at least one placement, and progress toward a future role as a Support & Services Business & Program performance manager while