Global eCommerce Growth Strategist

American President Lines; Marseille; Sur place; EUR 60 000 - 90 000; Plein temps

Résumé du poste

The Global eCommerce Senior Specialist at CMA CGM Group in Marseille is responsible for managing, developing, and growing relationships with strategic clients in a digital environment. The role focuses on driving revenue growth, optimizing digital performance, and ensuring high client satisfaction through strong account management and cross-functional collaboration.

Key duties include managing a portfolio of strategic accounts, identifying upselling opportunities, defining KPIs, and supporting

Qualifications

• 8years of experience in account management, digital sales, business development, or e-commerce.
• Experience in a digitalenvironmentis preferred
• Strong commercial and relationship management skills
• Solid understanding of digital marketing and performance KPIs
• Analytical mindset with a results-driven approach
• Proficiency in Excel, PowerPoint, and CRM tools
• Fluent professional English
• Organized and autonomous
• Proactive with an entrepreneurial mindset
• Ability to manage multiple projects simultaneously
• Strong communication, presentationand teamwork skills

Responsabilités

• Manage a portfolio of strategic accounts
• Build strong, long-term relationships with key stakeholders
• Identify upselling and business/digital growth opportunities
• Oversee commercial agreements and client account activities
• Define, monitor, and analyze key performance indicators (KPIs)
• Provide performance analysis and actionable recommendations
• Collaborate with technical, e-commerce, commercial and data teams
• Prepare regular business reviews and client presentations
• Support commercial negotiations and contract renewals
• Develop tailored commercial proposals based on client needs
• Contribute to revenue and growth targets
• Conduct market and competitor analysis
• Work closely with internal teams including commercial, operations, finance, and product
• Ensure smooth execution of campaigns and projects
• Act as the main point of contact for digital-related client matters

Connaissances

Account management

Digital sales

Business development

E-commerce

CRM tools

Excel

PowerPoint

English

Outils

CRM tools

Excel

PowerPoint

Description du poste

The Global eCommerce Senior Specialist at CMA CGM Group in Marseille is responsible for managing, developing, and growing relationships with strategic clients in a digital environment. The role focuses on driving revenue growth, optimizing digital performance, and ensuring high client satisfaction through strong account management and cross-functional collaboration.

Key duties include managing a portfolio of strategic accounts, identifying upselling opportunities, defining KPIs, and supporting