Global eCommerce Specialist

CMA CGM; Marseille; On-site; EUR 75,000 - 105,000; Full time

Job summary

Jobtailor in Marseille is seeking a Senior Account Manager to lead a portfolio of strategic clients in a fast-growing digital environment. You will build lasting relationships with key stakeholders and coordinate with cross-functional teams to deliver value across campaigns and projects.

The role emphasizes identifying upsell opportunities, analyzing KPIs, and guiding commercial negotiations. Strong English, Excel, and CRM proficiency are required, along with an entrepreneurial, proactive

Qualifications

• Minimum 8 years in account management, digital sales, business development, or e-commerce.
• Experience in a digital environment preferred.
• Strong commercial and relationship management skills.
• Solid understanding of digital marketing and performance KPIs.
• Analytical mindset with a results-driven approach.
• Proficiency in Excel, PowerPoint, and CRM tools.
• Fluent professional English.
• Organized and autonomous.
• Proactive with an entrepreneurial mindset.
• Ability to manage multiple projects simultaneously.
• Strong communication, presentation, and teamwork skills.

Responsibilities

• Manage a portfolio of strategic accounts.
• Build strong, long-term relationships with key stakeholders.
• Identify upselling and digital business growth opportunities.
• Oversee commercial agreements and client account activities.
• Define, monitor, and analyze key performance indicators (KPIs).
• Provide performance analysis and actionable recommendations.
• Collaborate with technical, e-commerce, commercial, and data teams.
• Prepare regular business reviews and client presentations.
• Support commercial negotiations and contract renewals.
• Develop tailored commercial proposals based on client needs.
• Conduct market and competitor analysis.
• Work closely with internal teams including commercial, operations, finance, and product.
• Ensure smooth execution of campaigns and projects.
• Act as the main point of contact for digital-related client matters

Skills

Strategic accounts

Relationship management

Digital sales

Analytical mindset

Project management

Communication skills

English fluency

Entrepreneurial mindset

Tools

Excel

PowerPoint

CRM tools

Job description

Responsibilities

• Manage a portfolio of strategic accounts
• Build strong, long-term relationships with key stakeholders
• Identify upselling and digital business growth opportunities
• Oversee commercial agreements and client account activities
• Define, monitor, and analyze key performance indicators (KPIs)
• Provide performance analysis and actionable recommendations
• Collaborate with technical, e-commerce, commercial, and data teams
• Prepare regular business reviews and client presentations
• Support commercial negotiations and contract renewals
• Develop tailored commercial proposals based on client needs
• Conduct market and competitor analysis
• Work closely with internal teams including commercial, operations, finance, and product
• Ensure smooth execution of campaigns and projects
• Act as the main point of contact for digital-related client matters

Requirements

• Minimum 8 years of experience in account management, digital sales, business development, or e-commerce
• Experience in a digital environment preferred
• Strong commercial and relationship management skills
• Solid understanding of digital marketing and performance KPIs
• Analytical mindset with a results-driven approach
• Proficiency in Excel, PowerPoint, and CRM tools
• Fluent professional English
• Organized and autonomous
• Proactive with an entrepreneurial mindset
• Ability to manage multiple projects simultaneously
• Strong communication, presentation, and teamwork skills